The following Responsible Disclosure Guidelines describe the voluntary program through which Avanade will engage with parties who identify and report to Avanade potential security vulnerabilities. These Responsible Disclosure Guidelines offer direction for identifying and submitting information regarding potential vulnerabilities to Avanade and apply only to disclosure of potential vulnerabilities affecting systems owned or controlled by Avanade; not to those affecting any other systems, including those owned or controlled by any Avanade clients, business partners, or others.

Reporting parties are encouraged to contact Res.Disclosure@Avanade.com with any questions regarding these Responsible Disclosure Guidelines, including any testing activities and/or secure reporting under it.

As a general rule, Avanade does not provide compensation in exchange for information pertaining to security vulnerabilities under this Responsible Disclosure.

Reporting parties must encrypt information sent to Avanade by using Avanade’s public PGP key. Submissions using WinZip or WinRar for encryption must not include a password. Res.Disclosure@Avanade.com will request a password upon submission to protect any highly sensitive information you may need to include in your report.

Reporting parties must submit their information to Res.Disclosure@Avanade.com.

With your report you must include the following information:

  • Organization (if applicable)
  • Contact name (required)
  • E-mail address (required)
  • Description explanation of the security issue identified and proof of concept (if applicable)

Avanade may choose not to pursue, contact or otherwise interact with reporters who decline to identify themselves when making the report.

Avanade will deal in good faith with reporting parties who comply with these Responsible Disclosure Guidelines;(recognizing on a quarterly basis, individuals or companies who have provided specific information as outlined within these Responsible Disclosure Guidelines.)

For parties who conduct security research and vulnerability disclosure activities in accordance with these Responsible Disclosure Guidelines, (1) Avanade will not initiate or recommend any law enforcement or civil lawsuits related to such activities, and (2) in the event of any law enforcement or civil action brought by anyone other than Avanade, Avanade will take reasonable steps to make known that the activities of the affected parties(s) were conducted pursuant to and in compliance with these Responsible Disclosure Guidelines.

  • Avanade may choose to disregard submissions by parties who submit a high volume of low quality reports.

Activities conducted under these Responsible Disclosure Guidelines must be limited exclusively to the following:

  • Testing to detect a potential vulnerability or to identify an indicator related to a potential vulnerability; or
  • Sharing information with Avanade, or receiving information from Avanade, related to a potential vulnerability.

Avanade does not authorize, permit, or otherwise allow (expressly or impliedly) anyone to engage in any illegal activity. If you engage in any activities that are inconsistent with these Responsible Disclosure Guidelines or any applicable law, you may be subject to criminal and/or civil liabilities.

  • Parties conducting activities subject to the Responsible Disclosure Guidelines must do no harm, including but not limited to exploiting any security vulnerability beyond the minimal amount of testing required to demonstrate that a potential vulnerability exists; intentionally accessing the content of any communications, data, or information transiting or stored on Avanade network(s) or system(s); compromising the privacy or safety of Avanade employees, Avanade customers or any third parties; intentionally compromising the intellectual property or other commercial or financial interests of Avanade, Avanade employees, Avanade customers, or any third parties; or posting, transmitting, uploading, linking to, sending, executing, or storing any malicious software on any Avanade network(s) or system(s).
  • Reporting parties must allow Avanade an opportunity to correct a potential vulnerability within a reasonable timeframe before publicly disclosing the identified issue, in order to ensure that Avanade has developed and thoroughly tested the solution to such issue.
  • Parties conducting activities under this Responsible Disclosure must comply with all applicable federal, state, and local laws applicable with security research activities or any other activities under these Responsible Disclosure Guidelines.
  • To the extent that any security research or vulnerability disclosure activity involves the networks, systems, information, applications, products, or services of any non-Avanade entity, such non-Avanade entity may independently determine whether to pursue legal action or remedies related to such activities.

Avanade reserves the right, in its sole discretion, to modify the terms of these Responsible Disclosure Guidelines or to terminate any or all of them at any time.

Contact Avanade

Next steps

You can contact Avanade as data controller of your personal data via our Avanade’s Data Privacy Officer (preferably electronically) or via post, clearly marked for the attention of the Data Privacy Officer, at this address: 1191 Second Avenue, Suite 100, Seattle, WA 98101.

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