Intelligent enterprises for the 4th industrial revolution
- Posted on January 30, 2018
- Estimated reading time 3 minutes
According to many sources, we are now in the 4th Industrial revolution or the Era of Intelligence where businesses and organizations are looking to transform to take advantage of massive advancements in technology. AI, RPA, AR / VR and IOT are more than buzz words as all are actively being integrated into business processes and operations helping organizations innovate with data-driven insight and lead their markets.
This is a very real challenge and opportunity in the market (e.g. by the end of 2019), digital transformation (DX) spending will reach $1.7 trillion worldwide, a 42 percent increase from 2017, according to the new IDC Worldwide DX 2018 Predictions report.
In my view, Dynamics 365 and intelligent business applications are the engine to enable forward-thinking organizations to transform to an “Intelligent Enterprise” by helping them predict and act, rather than react to business challenges. This would enable them to simplify business processes that focus on people first (both customers and employees) to innovate with industry insight at speed and scale.
However digital or business transformation requires much more than market leading Dynamics 365 "intelligent application" capabilities, you need a partner with the ability to provide solutions for all of Microsoft technologies as well as integrate compatible, but innovative, customer and employee experience solutions. This will help clients implement a broader business model and business process transformation whilst integrating insight and intelligence-driven technologies such as Power BI, Cortana AI or robotic process automation. In the same IDC report by 2019, 40% of Digital Transformation Initiatives Will Be Supported by Cognitive/AI Capabilities, Providing Timely Critical Insights for New Operating and Monetization Models.
Being recognized by Forrester as a market leader for Microsoft Dynamics 365 technologies and enabling digital transformation, is a hugely exciting prospect for Avanade especially as the Forrester Wave acknowledged key areas where we work with our clients e.g. unmatched Dynamics 365 skills, a balanced portfolio of ERP and CRM solutions, heritage and experience of delivering enterprise-wide ERP transformation and industry sector competency leveraging our unique Accenture relationship.
According to Microsoft CEO Satya Nadella, "There isn’t a single industry that isn’t being transformed.” Every business process is being digitized, from relationship sales, talent and people processes, operations, customer service, field service and more. For this evolution to be successful, we must move from monolithic suites and disconnected data silos to modern, modular apps with a common data model. You need a platform approach. These innovations can be applied to any business and across industries when data, software and mixed reality come together to drive digital transformation.”