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Delivery Management AV
Italy
Client Solution - Business Applications
Entrerai a far parte dell’area Client Solution - Business Applications, contribuendo alla definizione, progettazione e promozione di soluzioni basate sull’ecosistema Microsoft Business Applications (Dynamics 365, Power Platform, Copilot).
Il ruolo client facing con responsabilità su presales, supporto nel disegno della soluzione e transition alla delivery, agendo come punto di riferimento funzionale e applicativo in contesti complessi e multi-stakeholder.
E’ richiesta una solida capacità nella traduzione delle esigenze di business in soluzioni applicative scalabili, supportando anche attività di innovazione (AI, Copilot, automazione) all’interno dei processi aziendali e seguire le attività di definizione e proposizione delle soluzioni di Business Applications sul mercato nel processo di Go To Market nel contesto Mid-Market.
Responsabilità principali
Demo, Prototipi
Progettare e realizzare demo e prototipi Business Applications per clienti, utilizzando strumenti dell’ecosistema Microsoft, in particolare Dynamics365, Power Platform, Copilot Studio e/o Azure AI Foundry nel contesto delle Business Applications
Supportare la creazione di proof of concept e demo narrative per rendere visibili scenari BA anche complessi in modo semplice ed efficace
Presales Business Application & Client Engagement
Supportare attività di presales BA, inclusa la preparazione e partecipazione agli incontri con clienti, workshop e sessioni di discovery.
Contribuire alla raccolta e strutturazione dei requisiti di business, interagendo con stakeholder IT e il business;
Supportare la qualificazione dei deal, valutandone fattibilità tecnica, impatto e coerenza con le piattaforme disponibili
Collaborare con team di Solution Architecture, Delivery e Design assicurando coerenza tra obiettivi di business e architettura applicativa.
Supportare la definizione di roadmap evolutive e modelli di adozione delle soluzioni end-to-end basate su Microsoft Dynamics 365 e Power Platform.
Software Engineering AV
Italy
Guida l’innovazione nel CRM e trasforma le idee in soluzioni concrete.
Entra a far parte della nostra squadra.
Nel ruolo di CRM Technical Lead sarai il riferimento tecnico per la progettazione e l’implementazione di soluzioni CRM basate su Microsoft Dynamics 365, guidando team multidisciplinari e supportando i clienti nel raggiungimento dell’eccellenza tecnologica e operativa.
Avrai l’opportunità di sviluppare la tua leadership tecnica, contribuire in modo diretto al successo dei progetti e lavorare su iniziative di trasformazione digitale ad alto impatto, in contesti complessi e stimolanti.
Together we do what matters.
Cosa farai:
Disegno, guida e supervisione tecnica di soluzioni complesse basate su Microsoft Dynamics 365 e Power Platform, in contesti progettuali e di delivery industrializzata (Factory).
Ruolo di Technical Lead per team di sviluppo: coordinamento tecnico delle risorse, indirizzo architetturale, supporto nelle scelte di design e nelle fasi critiche di implementazione.
Contributo diretto all’implementazione delle soluzioni, con particolare focus su componenti core, integrazioni e tematiche complesse.
Definizione e applicazione dei principali pattern di sviluppo (scalabilità, manutenibilità, sicurezza, performance).
Collaborazione con Solution Architect, Delivery Lead e Service Manager per garantire qualità, coerenza tecnica e rispetto degli standard di Factory.
Supporto agli stakeholder di progetto (interni ed esterni) nella traduzione dei requisiti di business in soluzioni tecniche efficaci.
Contributo al miglioramento continuo: standard tecnici, linee guida, asset riusabili, acceleratori di Factory.
Delivery Management AV
Sweden
The Sweden Business Applications Practice Lead is responsible for driving the practices growth and solidifying Avanade’s position as a leading strategic partner. Reporting to the Head of Practice Leads and aligning with the global practice, this role ensures Dynamics 365 technical solution excellence and delivery integrity. The Sweden Business Applications Lead will oversee technical execution, cultivate team skills in current and emerging Microsoft technologies, and implement a comprehensive talent strategy to support business needs.
Come join us
With direct client impact, this role exemplifies Avanade’s values and leadership behaviours, fostering a culture of innovation and excellence. The Sweden Business Applications Lead will be a critical player in delivering high-quality solutions, ensuring alignment with business goals, and supporting talent deployment to meet evolving client and organizational priorities.
What You'll Do
Market Development and Sales Support
Implement Global Strategy: Implement the global Business Applications practice strategy within the Country. Set and communicate Sweden practice priorities. Lead Country practice in line with agreed plans and KPIs. Provide feedback loop upwards to drive continuous improvement. Identify opportunities for inorganic growth.
Client Relationships: Own and extend client relationships, becoming a client advisor with tangible contributions to the Country and clients, helping broaden the Sweden client network, identify opportunities for growth, and deliver an exceptional client experience.
Strategic Relationships and Innovation
Strengthen Sweden Microsoft & Accenture Partnerships: Cultivate and sustain a close working relationship with local Microsoft Product Engineering Groups and relevant Accenture leaders; and with on-, near, and offshore delivery centerspositioning us as the partner of choice and important source of product feature feedback.
Innovation and Future-readiness: Stay informed of client feedback, emerging trends, and innovations, providing ideas to global for new opportunities for practice-relevant solutions to maintain competitive edge. Foster and incubate innovations locally. Help establish and support innovative strategies to lower our cost to serve based on market demands.
Practice Solutioning and Delivery
Solution Integrity and Technical Leadership: Hold local accountability for shaping practice-specific technical solutions, providing oversight on all deals to maintain solution integrity. Address delivery quality escalations and ensure delivery best practices are being solutioned and delivered. Provide thought leadership relevant to the practice, enhancing our impact in the market.
Capacity for GTM Support, Solutioning, and Delivery: Ensure the Sweden practice has sufficient capacity to support client teams from pre-sales assets, to solutioning, to delivery of practice-related solutions.
Practice Talent and Skills
Skills Development and Growth: Contribute to and execute the global growth program within the practice for critical skills, including certifications, to keep employees in all sourcing options (on-, near-, & offshore) at the forefront of current and emerging Microsoft technologies. Leverage global job families, skills, & project roles to deliver consistent practice solutions.
Sweden Talent Plan: In alignment with the global practice and Sweden client teams, define a holistic Sweden talent that includes skills, headcount, and location across all sourcing options to meet client demand, support the I&D agenda, and develop a future-ready workforce.
Utilization and Chargeability: Own accountability for Sweden practice market utilization and chargeability, ensuring targets are met or exceeded. Collaborate to address any staffing challenges that arise.
Employee Engagement and Retention: Execute local programs to drive employee engagement, retention, and well-being, cultivating a highly skilled and motivated workforce within the Sweden practice.
Career Development and Succession Planning: Communicate career pathways, support leadership development, and own succession planning for the Sweden practice. Drive employees to broaden of skills, secure promotions, and encourage experience in diverse roles.
Compensation and Performance: Own talent and performance management processes for assigned practice members. Includes accountability for leading Talent Discussions, understanding talent pipeline, and making pay and promotion decisions in collaboration with HR to ensure consistent standards and reward structures are used.
KPIs
Country Practice C%/MU
Practice Sales & Revenue
Country Practice Employee Engagement and Retention
CountryPractice Skills Portfolio and Training
Business and Tech Integration AV
United Kingdom
Summary
As an ERP Finance Lead, you will be a trusted advisor to clients, leading a functional workstream through the implementation of complex Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM) solutions. This role provides the opportunity to work for Microsoft’s #1 partner, with a focus on innovation, leadership, and delivering high-impact solutions.
What you’ll do
This role is responsible for leading a workstream in the definition and collection of requirements through to the build and deployment of the solution in Microsoft Dynamics 365 Finance and Supply Chain Management.
A client centric attitude and excellent interpersonal skills are required to lead and develop trusted relationships with key stakeholders.
Key Responsibilities
• Lead client workshops, to analyse and design Finance and supporting module solutions for the projects workstream.
• Lead a team of functional consultants.
• Define and evaluate the functional and non-functional requirements for each business process in the projects workstream.
• Transform the business requirements into application requirements to populate the requirements traceability matrix and conduct a fit/gap analysis.
• Write functional specifications and collaborate with the technical team to ensure functional requirements are understood.
• Prototype, configure and test the respective business processes.
• Document the system configuration and prepare project documentation deliverables.
• Support the key-users in user acceptance testing.
• Train key-users and/or end-users.
• Transition the solution to the support team.
• Stay updated on Microsoft’s latest innovations and contribute to internal knowledge-sharing initiatives.