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Infrastructure AV
Portugal
Avanade is the leading provider of innovative digital, cloud, and advisory services, business solutions, and design-led experiences across the Microsoft ecosystem. Every day, our 60,000+ professionals in 26 countries make a genuine human impact on our clients, their employees, and their customers.
We are currently expanding our Infrastructure Community in Portugal to drive a strategic, large-scale digital transformation project for a major player in the insurance sector. This project focuses on modernizing core life insurance systems, optimizing hybrid environments, and accelerating secure cloud adoption.
Role Purpose
As a Senior Infrastructure Consultant, you will serve as a technical anchor and trusted advisor. You will design, build, and migrate enterprise-grade cloud environments using the Microsoft Azure ecosystem. You will ensure that the infrastructure supporting core insurance operations is secure, highly available, compliant with financial regulations, and fully automated.
Key Responsibilities:
Architecture & Cloud Engineering
- Design & Deploy: Create high-level and low-level designs (HLD/LLD) for scalable enterprise infrastructure on Microsoft Azure (IaaS and PaaS).
- Hybrid Integration: Architect secure connectivity between on-premises datacenters and Azure cloud services using ExpressRoute, VPNs, and Azure Virtual WAN.
- Core Modernization: Support the migration of legacy insurance applications and workloads to modern cloud native architectures.
Automation & DevOps
- Infrastructure as Code (IaC): Standardize environment provisioning using Terraform, Bicep, or ARM Templates to eliminate manual configuration drift.
- CI/CD Pipelines: Collaborate with DevOps teams to integrate infrastructure deployments into Azure DevOps or GitHub Actions pipelines.
- Scripting: Develop robust PowerShell or Azure CLI scripts to automate routine operations, compliance checks, and patching tasks.
Security, Compliance & Business Continuity
- Identity & Access: Implement strict Zero Trust models using Microsoft Entra ID (formerly Azure AD), RBAC, PIM, and Conditional Access policies.
- Data Protection: Configure Azure Key Vault, disk encryption, and data-at-rest/in-transit protection to safeguard sensitive policyholder information.
- Resilience: Design and test rigorous Disaster Recovery (DR) and Backup strategies utilizing Azure Backup and Azure Site Recovery (ASR) to meet strict insurance RTO/RPO metrics.
Consultative Leadership & Stakeholder Management
- Trusted Advisor: Act as the main technical point of contact for the client’s IT leadership team, aligning infrastructure choices with business goals.
- Mentorship: Guide and mentor junior team members within the Avanade delivery unit.
- Cost Optimization: Monitor cloud spends and resource utilization using Azure Advisor and Microsoft Cost Management to deliver FinOps recommendations.
Business and Tech Integration AV
Australia
Summary
Avanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client’s businesses.
As a Dynamics 365 CRM Support Engineer, you bring strong customer engagement functional knowledge and hands-on technical experience to our Shared Services team. This is a hybrid role — you’ll understand CRM business processes across Sales, Customer Service, Marketing and Field Service, while also being able to investigate, configure, customise and resolve technical issues across Dynamics 365 Customer Engagement and the Power Platform. You are energetic and passionate about using Dynamics 365 CRM to solve practical business problems and improve customer outcomes.
You will provide functional and technical support across active client environments, with a focus on Dynamics 365 CRM, Dataverse, model-driven apps and Power Platform automation. You will act as a key point of contact for CRM-related queries, configuration requests, user issues, integrations and low-to-medium complexity enhancements.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Essential Functions:
Provide day-to-day functional support for Dynamics 365 CRM applications, including Sales, Customer Service, Field Service, Marketing/Customer Insights and related Power Platform components
Analyse client issues and requests, translating them into functional specifications, configuration changes, automation opportunities or development requirements
Configure and support CRM processes across leads, opportunities, accounts, contacts, cases, queues, SLAs, knowledge management, work orders and customer journeys
Prepare and maintain functional design documentation, technical notes, test scripts, release notes and support runbooks
Facilitate workshops and triage sessions with clients to diagnose issues, confirm requirements and drive practical decisions
Support data migration, data quality, duplicate detection, security role changes and Dataverse configuration activities
Conduct functional and technical testing of configuration changes, customisations, integrations, patches and release items during sprint and release cycles
Manage and prioritise support tickets, ensuring timely resolution aligned to SLA commitments
Contribute to knowledge base articles and shared services documentation to improve team efficiency
Support SIT, end-user training, UAT, release readiness and go-live activities
Facilitate functional sessions and support status meetings with clients
Own service deliverables including documentation, test plans and support artefacts, taking personal ownership of deliverables and outcomes
Security AV
Australia
Summary
At Avanade, our cybersecurity specialists are innovators and challengers of the status quo. If you’re an experienced Data Protection specialist who enjoys solving complex challenges, this might be the perfect opportunity for you.
In a client-facing consulting role, you will work on exciting projects that transform our client’s Data Protection solutions through the design and implementation of predominantly Microsoft Data Protection technologies, with a focus on the Microsoft 365 security capabilities. As a member of our security practice, you will work for both Avanade and Accenture clients, ranging from medium to large global enterprise clients.
Join a curious and diverse team that’s passionate about next-gen tech and establish yourself as a Leader in the Data Protection space. Together, let’s transform cyber security.
Key Responsibilities
As a member of Avanade’s security practice, you will be in a unique position to work for both Avanade and Accenture clients, ranging in size from medium to large global enterprise clients. You will have the opportunity to contribute to the entire Avanade organisation by being a collaborative and knowledge-sharing individual, with the real opportunity to help shape the global Avanade security offerings as well as demonstrating your thought-leadership by producing blogs and articles for your region and for Avanade.com. We actively encourage and provide opportunity to undertake innovation, training, and development to ensure you are always at the cutting-edge Microsoft Security technology and our vendor solutions.This is a fantastic opportunity to establish yourself as a leader in the Data Protection space. You will learn how to deliver and solution large and global Data Protection solutions, as well as gain the knowledge and experience of Microsoft’s broader Security, Compliance, and Identity (SCI) ecosystem, which is already recognised as a world-leading integrated security platform.
You will:
Work with Avanade customers to design and implement Zero Trust architectures using Microsoft security solutions, focusing on data protection.
Lead the deployment and configuration of:
Microsoft Purview for data governance, compliance, Information Protection, Data Loss Prevention and Inside Risk Management
Microsoft Defender for Endpoint, Identity, and Cloud Apps
Microsoft Defender for Cloud for cloud security posture management
Develop and maintain data classification, labelling, and retention policies.
Develop and implement DSPM strategies for AI systems, ensuring secure data flows, model integrity, and privacy compliance.
Conduct data protection risk assessments and recommend mitigation strategies.
Support security workshops, discovery sessions, and technical governance activities
Provide guidance on compliance frameworks, data lifecycle management, and privacy controls
Provide technical guidance and training to internal teams on Microsoft security tools.
Stay current with emerging threats, vulnerabilities, and Microsoft product updates.
Work independently, with occasional validation of work efforts against strategic and operational objectives
Delivery Management AV
Italy
Locations: Cagliari
Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.
Come join us
We are seeking an experienced and highly motivated Delivery Lead Manager with a strong technical background to oversee complex delivery projects within Health & Public Services, with specific experience in Local Public Administration. The successful candidate will be responsible for ensuring projects are executed on time, within budget, and aligned with the strategic objectives of the organization. This role requires proven experience in leading projects within the industry, a deep understanding of processes and methodologies, strong leadership skills, and excellent communication abilities.
The Delivery Lead is responsible for ensuring the successful delivery of services to our clients. The ideal candidate will have a strong background in project management, client relations, and team leadership, ensuring projects are completed on time, within scope, and to the highest quality standards. This role requires a client-focused mindset, a passion for delivering exceptional service, and a proactive, results-oriented approach
Together we do what matters!
What you will do:
Client Management:
Serve as the primary point of contact for clients, maintaining strong, long-lasting relationships.
Understand client needs and requirements and ensure these are effectively communicated to the delivery team.
Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly.
Collaborate with the Sales Accounts to develop the business on the Client.
Project Delivery:
Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.
Develop detailed project plans, allocate resources, and manage the delivery schedule.
Monitor project performance using appropriate tools and techniques, reporting on progress and any necessary adjustments.
Team Leadership:
Strong management skills, strategic thinking and problem-solving skills
Oversee a team of project managers, coordinators, and other delivery staff.
Provide guidance, mentorship, and performance feedback to team members.
Foster a collaborative and high-performance culture within the team.
Ability to manage multiple projects and work under pressure.
Process Improvement:
Identify opportunities for improving delivery processes and implementing best practices.
Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency.
Ensure compliance with company policies, procedures, and standards.
Risk Management:
Identify potential risks to project success and develop mitigation strategies.
Monitor and manage project risks and issues, escalating them as necessary.
Understand the competitive landscape and emerging technologies that impact the sector.
Anticipate client needs and identify new business opportunities.