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Business and Tech Integration AV
United States
Job Description:
[MULTIPLE POSITIONS] Avanade Inc. seeks a Dynamics CE Functional Lead in Houston, TX to identify and understand clients’ customer relationship management needs by staying current on CRM technologies (particularly Microsoft Dynamics CRM and Power Platform) and working with Avanade solution developers to recommend appropriate CRM technologies and functions that meet specific client needs. Duties include: working with Avanade delivery teams and client stakeholders to translate business requirements into CRM solutions; coordinating with client leadership, end users and IT staff to identify, design and configure CRM solutions; gathering system requirements and owning requirements management; assisting with transfer of functional requirements to development and test teams; implementing patches and upgrades in collaboration with business and IT stakeholders; and assisting end-users with CRM functionality. Periodic travel to client sites (domestic) is expected up to 80% of the time. Must live within reasonable commuting distance of Houston, TX. Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. The offered salary range for this specific position in TX is $133,078-$143,000 per year.
Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: www.avanade.com/en-us/career/benefits
Software Engineering AV
United Kingdom
Avanade Trading Business Analysis / Project Delivery Experience:
Track record of end-to-end project lifecycle delivery
Experience in shaping processes and solutions, including capturing business problems, value drivers, and functional/non-functional requirements
Strong leadership, sound analytical skills and change management capabilities,
Coaching and mentoring of the wider business analysis team
Demonstratable stakeholder management skills, working with stakeholders at different levels in the organization and confidant providing legitimate challenge
Experience performing a quality assurance role on workstream deliverables
Experience working in Agile project delivery
Software Engineering AV
Australia
Summary
Join our high performing Software Engineering team, where you'll develop custom software, and integrate services and APIs across front and back-ends, utilizing skills in C#, .Net, Microsoft Azure, Microsoft Azure AI, ReactJS, SQL Server, Azure Dev Ops and GitHub. Shape the future with us!
As a valued member of our team, you will drive the design and architecture of applications, collaborate with developers and architects, and ensure performance goals are met. You will also engage in quality management reviews, provide technical support, and maintain industry knowledge through continuous learning.
If you're interested in creating impactful solutions all whilst gaining experience in leading edge AI integrations, this maybe the answer. Together we do what matters.
Key Responsibilities
- Develop custom applications in C#/.Net and Microsoft Azure
- Develop integration services and APIs
- Utilize expertise in JavaScript, Angular/React, NodeJS
- Collaborate with cross-functional teams to meet performance goals
- Engage in quality management reviews and ensure application design meets requirements
- Provide technical support and resolve performance issues
- Maintain technical knowledge through continuous learning
- Coordinate with offshore resources for effective delivery
Software Engineering AV
Australia
Summary
Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.
We are seeking a DevOps Support Engineer who can provide technical support across Azure DevOps, CI/CD, release management, infrastructure automation, monitoring, and cloud platform environments. You will work with business and technology stakeholders to resolve deployment issues, support configuration requests, investigate platform issues, and deliver low-to-medium complexity automation and release improvements across active client environments.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Core to the Role
Provide day-to-day DevOps support across client environments, including CI/CD pipelines, source control, build and release processes, infrastructure automation, deployment issues, and environment reliability.
Analyse client issues and requests, then translate them into support actions, pipeline changes, automation updates, configuration changes, or technical remediation activities.
Prepare and maintain technical design documentation, deployment guides, test scripts, support runbooks, service updates, and stakeholder engagement materials.
Support release management activities, environment readiness, deployment validation, configuration changes, patches, rollback planning, and release-cycle testing.
Develop and maintain low-to-medium complexity automation, scripts, pipeline templates, infrastructure-as-code modules, and deployment improvements across supported platforms.
Build simple guides, support notes, test plans, release updates, and knowledge articles for clients, end users, and support teams.
Support service governance adoption, including ticket prioritisation, SLA commitments, documentation standards, knowledge management, access controls, change controls, and shared services processes.
Use Azure DevOps, Git, YAML pipelines, APIs, PowerShell, Bicep, Terraform, Azure Monitor, Log Analytics, and Azure cloud services where appropriate to support delivery and issue resolution.
Track incidents, ticket trends, deployment issues, pipeline failures, platform outcomes, service outcomes, and client feedback, then recommend continuous improvements.
About You
You are an experienced DevOps support professional with the ability to translate platform, application, release, and automation issues into reliable support outcomes. You have a strong understanding of Azure DevOps, CI/CD pipelines, source control, infrastructure as code, scripting, cloud operations, monitoring, testing, release support, and support requirements across live client environments. You are comfortable engaging with clients, application teams, infrastructure teams, service teams, and end users to deliver support services that are robust, practical, and aligned to business outcomes.
Professional Skillset
Strong working knowledge of Azure DevOps, Git, YAML pipelines, CI/CD practices, release management, infrastructure as code, PowerShell scripting, Azure services, monitoring tools, and support processes.
Experience supporting live cloud and application environments, deployment operations, client issue resolution, technical testing, release support, service delivery, and operational improvements.
Ability to investigate pipeline failures, deployment defects, configuration issues, scripting problems, integration errors, performance concerns, and environment-related support issues.
Ability to create technical specifications, deployment documentation, test scripts, support runbooks, technical notes, release notes, and support artefacts.
Confident facilitator with experience running workshops, triage sessions, support status meetings, technical walkthroughs, and stakeholder briefings.
Understanding of DevOps support governance, service management, SLA commitments, ticket prioritisation, knowledge management, documentation standards, change control, and release-cycle basics.
Secondary working knowledge of Azure Integration Services, Logic Apps, Azure Service Bus, APIs, data connectors, container platforms, and Microsoft cloud integration patterns.
Strong communication, problem-solving, troubleshooting, documentation, automation, and stakeholder management skills.