**Open to all candidates within the United States, relocation not required**

Avanade Account Technology Strategist (ATS)

Join us as an Account Technology Strategist (ATS) and help shape the future of digital transformation for some of our most strategic clients. In this role, you'll serve as a trusted technology advisor, partnering with senior customer executives to align business priorities with innovative technology strategies that accelerate growth, drive business outcomes, and unlock the full potential of the Microsoft ecosystem.

We're looking for a strategic thinker and relationship builder who combines business acumen with deep technology expertise. You'll collaborate closely with Microsoft Account Executives, Customer Success Managers, Solution Specialists, and Avanade Business Development leaders to drive cloud adoption, AI innovation, and digital transformation across a portfolio of Small, Medium & Corporate (SMC) clients. You'll identify growth opportunities, develop executive-level technology roadmaps, and help customers realize measurable business value while strengthening long-term partnerships.

Come join us

At the intersection of business and technology, you'll help customers navigate complex transformation journeys and maximize the value of their Microsoft investments.

As a trusted advisor, you'll lead strategic conversations, influence executive stakeholders, and drive adoption of cloud, data, AI, security, and modern workplace solutions.

Working alongside Avanade and Microsoft teams, you'll develop innovative technology strategies that accelerate Azure consumption, support Microsoft solution adoption, and create opportunities for Avanade consulting services. Together we do what matters.

What you’ll do

Executive Technology Leadership

• Build trusted advisor relationships with CIOs, CTOs, CDOs, CISOs, business executives, and line-of-business leaders across a portfolio of 8–10 accounts.
• Facilitate strategic discussions on business transformation, AI adoption, cloud modernization, cybersecurity, data platforms, and workplace productivity.
• Develop executive-level technology visions and multi-year transformation roadmaps aligned to customer business objectives.
• Lead technology conversations that position Microsoft as the preferred strategic partner.

Account Planning & Growth

• Create and maintain comprehensive technology strategies for assigned accounts.
• Identify opportunities to expand Microsoft cloud consumption and platform adoption.
• Develop account technology plans that support revenue growth, customer retention, and long-term value realization.
• Influence customer investments toward Azure, Microsoft 365, Security, Fabric, Data & AI, and Business Applications solutions.

Industry & Business Consulting

• Understand industry trends, regulatory challenges, and competitive pressures across multiple sectors.
• Translate industry-specific challenges into business and technology solutions.
• Share leading practices, industry benchmarks, and AI-enabled innovation opportunities.

AI and Innovation Strategy

• Lead executive conversations around generative AI, Copilot, intelligent agents, and emerging technologies.
• Identify high-value AI use cases and establish adoption roadmaps.
• Help customers define governance, security, and change management strategies for AI deployment.
• Collaborate with technical specialists to accelerate AI solution adoption.

Technical Strategy Development

• Guide customers through:
  • Cloud migration and modernization initiatives
  • Data platform modernization
  • Security transformation programs
  • Digital workplace strategies
  • Application modernization
  • Hybrid and multi-cloud architectures
  • Align technical architectures to business outcomes and investment priorities.

Orchestration & Team Leadership

• Act as the virtual CTO for the account team.
• Coordinate Microsoft specialists, architects, customer success managers
• Drive alignment across pursuit, solutioning, implementation, and adoption activities.
• Ensure customer engagements are coordinated and outcome-focused.

Business Value Realization

• Support the development of business value cases, ROI analyses, and executive presentations.
• Establish measurable success criteria for transformation initiatives.
• Track business outcomes and customer success metrics.
• Demonstrate realized value from Microsoft technology investments.

Key Performance Indicators (KPIs)

Customer Success

• Customer satisfaction and relationship health
• Executive engagement coverage
• Technology strategy completion and quality
• Customer referenceability

Business Growth

• Azure consumption growth
• AI and Copilot adoption rates
• Avanade services engagement growth

Transformation Outcomes

• Digital transformation initiatives launched
• Business value assessments completed
• AI opportunities identified and implemented
• Strategic roadmap execution progress

Skills and experiences

Required Experience

• 8+ years of technology consulting, enterprise architecture, account management, or technology strategy experience.
• Experience engaging executive stakeholders and business decision makers.
• Demonstrated success managing complex customer relationships.
• Experience driving cloud, data, AI, security, or application modernization initiatives.

Technical Knowledge

Strong understanding of at least three of the areas below, with a willingness to develop deeper knowledge across the remaining areas:

• Microsoft Azure

• Microsoft 365

• Security and Compliance solutions

• Data & AI platforms (Fabric, Foundry, etc.)

• Business Applications (D365)

• Cloud architecture and modernization strategies

• Generative AI and intelligent agents

Business Skills

• Executive presence and communication skills

• Strategic thinking and business acumen

• Account planning and opportunity development

• Financial and business case development

• Stakeholder management and influence

Role Overview 

The Associate Director, Technical Architecture is a hands on role combining technical architecture authority with deal shaping and closure mission to fuel growth in Canada and wider North America across Avanade & Accenture Microsoft Business Group. Drives the evolution, quality and market success of our Manufacturing offerings and the delivery of its priority solutions with a focus on Smart Factory including our Manufacturing OS solution. Leads regional capability build and drives business growth in close partnership with Client Groups, Industry leadership and Microsoft. 

This role is location-flexible within Canada, provided the individual is within commuting distance of an Avanade office.

Key Responsibilities 

Growth Mission (Canada/North America) 

• Act as the Canadian lead within the existing global Manufacturing Advisory and Technical Industry Architect community 

• Drive pipeline growth, positioning and deal closure for Smart Factory offerings 

• Partner with Client Groups and Industry leaders to shape growth strategies, and support opportunities directly through client presentations, demonstrations and executive-level storytelling 

• Strengthen ecosystem collaboration with Microsoft and Accenture Supply Chain & Engineering. 

Solution Architecture & Delivery Oversight

• Act as Data/IoT and AI/GenAI advisor and solution architect on Manufacturing opportunities, with a special focus on Manufacturing OS:  

• Drive market success and delivery excellence 

• Design and build solutions hands-on across Azure, Fabric, IoT and AI/GenAI agent frameworks 

• Partner with Microsoft engineering teams on innovation and roadmap evolution 

• Stay engaged from solutioning into delivery, providing architecture and solution oversight (including through architecture review boards) to ensure what was sold can be successfully executed 

• Ensure scalable, repeatable and high-quality delivery across regions 

• Capability & Community Development 

• Coach and develop technical talent within and beyond our team 

• Build cross-regional collaboration with our Solution Areas and Manufacturing communities 

• Contribute to thought leadership and capability scaling 

Business Impact 

• Revenue growth in the Canadian and North American manufacturing market through increased pipeline conversion and larger deal sizes 

• Improved delivery quality and reduced project risk through architecture governance 

• Acceleration of Smart Factory and AI adoption across clients  

• Strengthened Microsoft partnership and co-innovation outcomes 

Avanade is the perfect stage to bring your thoughtful, energetic, and curious approach to technology consulting.

Our talented Azure Platform Community consists of some of the most dedicated and passionate professionals in the field, and we plan to grow! As an Azure Infrastructure Manager at Avanade, you will focus on Azure cloud technologies and work with the latest Microsoft technologies on exciting client projects as part of our Solutioning Team. You’ll contribute to proposing, designing, and implementing innovative and valuable solutions that meet our customers’ needs. This opportunity is made more purposeful through our focus on positive outcomes for how humans work, interact, and live. If you like pushing boundaries by outsmarting challenges, read on!

Key Responsibilities

• Participate in both presales and delivery activities, applying your project experience and technical expertise to contribute to new proposals and customer solutions.

• Collaborate as part of a cross-technical team with different Avanade Portugal areas, contributing innovative solutions and applying your expertise to solve complex, cross-technology challenges.

• Apply your expertise in solution design to propose and support Azure-native solutions that provide value and meet customer needs.

• Provide technical and consulting expertise to advise clients on appropriate governance approaches, ensure platform stability, and support evolving business requirements.

• Work on projects that utilize the full breadth of the Azure platform across both IaaS and PaaS, leveraging Infrastructure as Code and automated deployment practices.

• Design and implement Azure solutions across the Azure platform, including subscriptions and management, networking, security, compute, storage, and operations, for major enterprise projects.

• Apply knowledge of the latest Azure infrastructure technologies, including Open Source on Azure, Kubernetes, Azure Front Door, Application Gateway, and Azure Migrate, as well as Azure DevOps and CI/CD pipelines.

• Solve complex technical challenges through infrastructure solutions spanning cloud and on-premises environments, platform migration, system security, enterprise directories, cloud technologies, automation, scripting, and DevOps.

• Contribute to knowledge sharing and the continuous improvement of Azure Platform practices, technical approaches, and solution delivery within the community

Introduction

Why this role matters

Every Dynamics 365 programme creates a wealth of financial, supply chain and customer data. The organisations that win are the ones that turn that data into trusted insight and, increasingly, into AI that acts on it. Our clients' leaders want to know what their data can tell them, whether they can trust it and how AI can make their business faster and smarter. They need someone who understands Dynamics 365 data inside out and can answer those questions with clarity and credibility.

Come join us

As Lead Data & AI Architect in our global ERP Centre of Excellence, you will be the link between Avanade's Business Applications and Data & AI Solution Areas. Avanade has a large, dedicated Data & AI practice with its own strategies, platforms and offerings. Your role is not to reinvent those within Business Applications, but to bring them to Dynamics 365: aligning, adapting and applying them so our clients get one joined-up approach. You will lead our global Dynamics 365 Data & AI Community of Practice, support our project teams as their senior data and AI expert, and be the person executives call when they want to understand what their ERP and CRM data can do for them.

How you will work

This role supports both solutioning (presales) and delivery. When a strategic programme needs it, you may be assigned to a single project as its lead data and AI architect for a longer period. However, our preferred way of working is different: your greatest impact comes from working across our whole portfolio as the senior data and AI expert our own project teams can rely on. In practice, that means:

• Acting as the go-to data and AI expert for our Dynamics 365 project teams across all regions, available for design reviews, second opinions and advice on reporting, analytics and AI questions.
• Running quality assurance on the data, reporting and AI elements of in-flight programmes, with reviews at key moments so that risks are spotted and addressed early.
• Stepping in for short, focused engagements to help solve complex problems, from Fabric and Power BI performance issues to data integration and AI solution challenges.
• Leading recovery activities when the analytics or AI part of a programme is in trouble: stabilising the solution, restoring client confidence and handing back a healthy project.
• Overseeing the work of the data and BI architects on our Dynamics 365 projects, reviewing their key decisions, coaching them and keeping their approaches aligned with Avanade's Data & AI standards.
• Shaping the data, analytics and AI elements of major pursuits together with the Data & AI practice, including solution design, estimates and risks, so that what we sell is what we can deliver.

What you will do

Be the bridge between Business Applications and Data & AI

• Act as the link between Avanade's Business Applications and Data & AI Solution Areas, the person who makes the two practices work as one for Dynamics 365 clients.
• Take Avanade's Data & AI strategies, offerings and reference architectures as the starting point, and align and adjust them for Dynamics 365 rather than inventing separate approaches within Business Applications.
• Bring Dynamics 365 knowledge into the Data & AI practice, so that its architects understand ERP and CRM data, Dataverse and the AI capabilities built into Dynamics 365.
• Bring the right Data & AI experts into Dynamics 365 pursuits and programmes, and make sure joint solutioning and delivery run smoothly.

Architect data and analytics for Dynamics 365

• Own the data and analytics architecture for Dynamics 365 Finance & Supply Chain Management and Customer Engagement solutions, building on Avanade's Data & AI reference architectures and adapting them to the Dynamics 365 data model.
• Design modern analytics platforms on Microsoft Fabric (OneLake, Lakehouse, Warehouse, Data Factory and Real-Time Intelligence), connected to Dynamics 365 through Fabric Link, Synapse Link for Dataverse and the Dataverse data platform.
• Lead the design of Power BI solutions: semantic models, DAX, embedded analytics in Dynamics 365, financial and operational reporting, and performance tuning for enterprise scale.
• Make sure Dynamics 365 data is fit for analytics and AI, with clear ownership, data quality rules and well-defined business semantics.
• Put governance, security and lineage at the centre of every design, using Microsoft Purview, row-level security and sensible capacity and cost management.
• Modernise legacy reporting estates, such as BYOD, entity store and older BI platforms, into a Fabric-first architecture.

Turn data into AI that delivers value

• Identify and shape AI use cases across finance, supply chain and customer processes, from forecasting and anomaly detection to Copilot experiences and autonomous agents.
• Design solutions with Copilot in Dynamics 365 and Power BI, Copilot Studio, Fabric data agents, Microsoft Foundry and Azure OpenAI, grounded in trusted, well-governed business data.
• Make client data AI-ready, with the right models, semantics and controls so that AI answers can be trusted and explained.
• Embed responsible AI, privacy and compliance in every solution, and help clients set up governance that keeps pace with innovation.

Be the trusted data and AI voice at C-level

• Engage CFOs, COOs, CIOs and chief data officers on data strategy, analytics roadmaps and AI investment decisions.
• Translate complex data and AI topics into clear, concise updates and stories that show business value, risks and next steps, and that build lasting trust.
• Help leadership teams define the KPIs and insights that matter, and show them how a modern data platform will deliver them.
• Act as senior escalation point and adviser to Avanade leadership for data and analytics on critical programmes.

Lead the Dynamics 365 Data & AI Community of Practice

• Lead the global Dynamics 365 Data & AI Community of Practice, whose purpose is to align Dynamics 365 data and AI work with Avanade's wider Data & AI practice, bringing together BI specialists, data engineers and AI practitioners from both Solution Areas.
• Run regular community calls and joint sessions with the Data & AI practice, translating its strategies, offerings and roadmaps into what they mean for Dynamics 365 clients and projects.
• Adopt Avanade's Data & AI reference architectures, data models and accelerators and adapt them for Dynamics 365, rather than building parallel assets within Business Applications.
• Coach and develop data and AI talent across the practice, and help build a clear career path for data specialists in Business Applications.

Connect Avanade with Microsoft and Accenture

• Build strong relationships with Microsoft's Dynamics 365, Dataverse, Fabric and Power BI product teams, bringing preview programmes and roadmap insight to the community and feeding real client experience back.
• Work with Accenture's data and AI communities, and with Microsoft's partner teams, so that Dynamics 365 scenarios are part of our joint data and AI offerings and go-to-market.
• Represent Avanade at Microsoft and industry events, and through points of view and thought leadership on data and AI in business applications.