Introduction

Our clients run their finance, supply chain and operations on Microsoft Dynamics 365. When those programmes are large, complex and business-critical, they need a technical leader who understands the platform all the way down to the code, and who can then walk into a boardroom and explain, in plain language, what is happening, what it means for the business and what should happen next. That is exactly the person we are looking for.

Come join us

As Lead Technical Architect in our global ERP Centre of Excellence, you will be Avanade's senior technical authority for Dynamics 365 Finance & Supply Chain Management. You will shape solutions on our most demanding programmes, step in where clients and teams need the strongest technical judgement, and set the technical direction of the practice at a time when AI is changing both what we build and how we build it. You will also lead our global Platform Community of Practice and be our technical bridge to Microsoft and Accenture.

How you will work

This role supports both solutioning (presales) and delivery. When a strategic programme needs it, you may be assigned to a single project as its lead technical architect for a longer period. However, our preferred way of working is different: your greatest impact comes from working across our whole portfolio as the senior expert our own project teams can rely on. In practice, that means:

• Acting as the go-to technical expert for our project teams across all regions, available for design reviews, second opinions and advice on the hardest technical questions.
• Running technical quality assurance on in-flight programmes, with health checks and reviews at key moments so that risks are spotted and addressed early.
• Stepping in for short, focused engagements to help solve complex problems, from performance and integration issues to data migration and upgrade challenges.
• Leading recovery activities when a programme is in trouble: stabilising the solution, restoring client confidence and handing back a healthy project.
• Overseeing the work of the technical architects on our projects, reviewing their key decisions, coaching them and keeping standards consistent across the practice.
• Shaping the technical solution, estimates and risk position on major pursuits, and leading technical workshops and demonstrations, so that what we sell is what we can deliver.

What you'll do

Own the technical architecture of complex programmes

• Act as design authority for large, multi-country Dynamics 365 Finance & Supply Chain Management implementations, upgrades and recovery situations, from solution shaping through go-live and hypercare.
• Make, document and defend the key architecture decisions: what stays standard, what is extended, what is integrated, and where AI or low-code is the better answer.
• Guide extension development in X++ and the wider Microsoft toolset, set coding and review standards, and get hands-on in the code when a problem demands it.
• Design data migration approaches that are reliable, repeatable and fully reconcilable, using the Data Management Framework, data entities and supporting Azure services.
• Lead security architecture, including role-based security, segregation of duties, extensible data security and secure integration patterns.
• Own performance end to end: define non-functional requirements, lead performance testing and tuning, and resolve critical production escalations together with Microsoft.
• Design integration landscapes on Azure Integration Services (Logic Apps, Service Bus, Event Grid, API Management and Azure Functions), choosing the right pattern between OData, custom services, business events, dual-write and Dataverse.
• Establish sound application lifecycle management across Lifecycle Services, the Power Platform admin center and Azure DevOps, including environment strategy, release governance and One Version servicing.

Bring Microsoft AI into the solution and into the way we deliver

• Shape where AI creates real value in finance and supply chain processes, using Copilot in Dynamics 365, Copilot Studio agents, Microsoft Foundry and Azure OpenAI, and agentic scenarios that act on ERP data and processes.
• Champion AI-assisted engineering, such as GitHub Copilot, agents and Model Context Protocol tooling for X++ development, testing and code review, while protecting quality, security and control.
• Help clients and colleagues separate AI ambition from practical value, with responsible AI and governance designed in from the start.

Be the trusted technical voice at C-level

• Represent the technical solution in steering committees, architecture boards and executive meetings with CIOs, CFOs, CTOs and programme sponsors.
• Turn complex topics such as performance risk, integration choices, upgrade impact or AI options into short, clear updates that set out the business impact, the options and a firm recommendation.
• Build lasting trust by raising risks early, challenging constructively and doing what you said you would do.
• Act as the senior technical point of contact for Avanade leadership on escalations and critical client situations.

Lead the global Platform Community of Practice

• Lead Avanade's global Dynamics 365 Platform Community of Practice, covering development, integration, data migration, security, performance, ALM and AI-assisted engineering.
• Set the community agenda, run regular community calls and sponsor special interest groups, such as automated testing and AI-assisted X++ development.
• Turn delivery experience into reusable standards, accelerators and assets, working with the CoE and asset engineering teams.
• Grow the next generation of technical architects through mentoring, coaching and hands-on knowledge sharing across all regions.

Connect Avanade with Microsoft and Accenture

• Build strong relationships with Microsoft product engineering, FastTrack and partner teams, bringing roadmap insight and preview programmes into the community and feeding real client experience back to Microsoft.
• Work closely with Accenture's technical communities and delivery centres to align standards, share assets and strengthen joint programmes.
• Represent Avanade at Microsoft and industry events, and through points of view and thought leadership.
  

The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Epic Application Coordinator will be responsible for collaborating with the Avanade team, the software vendor team, and the client.

Key Responsibilities

• Act as a subject matter expert (SME) for EpicCare workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
• Support the teams working on other non-Epic inpatient clinical applications.

The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Epic Application Coordinator will be responsible for collaborating with the Avanade team, the software vendor team, and the client.

Key Responsibilities

• Act as a subject matter expert (SME) for EpicCare workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
• Support the teams working on other non-Epic inpatient clinical applications.

Deine Rolle

Du begeisterst dich für die Möglichkeiten von Künstlicher Intelligenz und möchtest die Arbeitswelt von morgen aktiv mitgestalten? Als AI Workplace Advisor unterstützt du unsere Kunden dabei, das Potenzial von Microsoft AI zu erkennen und in echten Business Value zu übersetzen.

Von Microsoft 365 Copilot über Copilot Studio und Power Platform bis hin zu autonomen KI-Agenten: du entwickelst gemeinsam mit unseren Kunden innovative Anwendungsszenarien, begleitest deren Umsetzung und gestaltest die Zukunft des digitalen Arbeitsplatzes.

Dabei musst du nicht jede neue Technologie bereits beherrschen. Entscheidend sind deine Neugier, deine Lernbereitschaft und dein Gespür dafür, wie technologische Innovationen Geschäftsprozesse und Arbeitsweisen verändern können.

Deine Mission

AI Advisory & Strategy

• Berate Fach- und Führungskräfte zu den Einsatzmöglichkeiten von Microsoft Copilot, KI-Agenten und Power Platform.
• Entwickle gemeinsam mit Kunden AI-Strategien, Zielbilder und Use-Case-Roadmaps mit messbarem Business Value.
• Analysiere neue Microsoft-Technologien und übersetze deren Potenzial in konkrete Handlungsempfehlungen.

Solution Innovation & Project Delivery

• Gestalte innovative KI-Anwendungsszenarien, Demos und Proof of Concepts.
• Begleite Copilot- und Agenten-Projekte von der Konzeption bis zur erfolgreichen Einführung und Übergabe in den Betrieb.
• Berücksichtige technische Anforderungen sowie Aspekte rund um Governance, Prozesse und organisatorische Veränderungen.

Stakeholder Management & Collaboration

• Arbeite eng mit IT, Security, Fachbereichen und Adoption-Expert sowie Microsoft und Accenture zusammen.
• Verbinde technische Möglichkeiten mit geschäftlichen Anforderungen und fördere die nachhaltige Nutzung neuer KI-Lösungen.
• Übernimm Verantwortung für Projektplanung, Stakeholder-Kommunikation und die erfolgreiche Umsetzung.

Business Development & Thought Leadership

• Unterstütze Presales-Aktivitäten und die Entwicklung überzeugender Angebote und Kundenpräsentationen.
• Entwickle wiederverwendbare Beratungsansätze und Assets zur Weiterentwicklung unseres AI-Portfolios.

Teile deine Expertise und Projekterfahrungen auf internen und externen Veranstaltungen.