1-800-Flowers.com partnered with Avanade and Microsoft to elevate its customer service with Dynamics 365 Contact Center.

What matters to 1-800-Flowers.com is helping people easily express their thoughtfulness

Fukuoka SoftBank HAWKS partnered with Avanade and Microsoft to create an AI avatar that delivers real-time commentary driving lead generation and enhancing fan engagement.

Fukuoka SoftBank HAWKS’ AI avatar at Mizuho PayPay Dome Fukuoka boosts lead generation

Powered by Dynamics 365, Avanade transformed Kyowa Kirin’s operations, including supply-chain efficiencies and key tech integrations. 

What matters to Kyowa Kirin is the commitment to life

Virgin Money is reimagining conversational banking with a scalable and AI-powered virtual assistant chatbot.

What matters to Virgin Money is making every conversation count

Volunteers can securely book appointments, access donation histories and update profile information using enhanced application. 

What matters to Sanquin is improving blood donors’ experiences 

Avanade implemented Dynamics 365 ERP for Ducks Unltd Canada and maximized the nonprofit’s reporting & data capabilities and updated its legacy financial system.

Ducks Unlimited Canada improves donor trust with timely, accurate reporting and expenditure analysis 

Avanade developed key components of Informatici Senza Frontiere's Open Hospital solution called “Hospital Pharmacy” to provide better healthcare.

Informatici Senza Frontiere (ISF) provides better healthcare to patients in need

Avanade developed digital solutions for The Felix Project using Microsoft Power Platform.

The Felix Project embraces digital transformation to end hunger

With this Gen AI-powered assistant, sellers can update records, save an hour each week summarizing emails and meetings and preparing client outreach materials.

What matters to Avanade is accelerating people-first sales productivity with Copilot

Avanade helped Seattle Goodwill implement a new Microsoft Dynamics-based platform.

Seattle Goodwill ‘grows up with technology’

Avanade created a bespoke case management solution to support Ireland's DOH scale-up of a call center using Microsoft Azure PaaS and Microsoft Dynamics 365.

What matters to the Ireland Department of Health is helping citizens safely rediscover the world

360 degree view with integrated CRM platform.

Cattolica Assicurazioni gains a 360-degree view of customers with integrated CRM platform

Virgin Money is helping its employees use the Microsoft platform effectively for enhanced customer and colleague experiences with a new BizApps Center of Excellence (COE), providing guidance, standards and capabilities for the use of business applications across the bank. 

What matters to Virgin Money is empowering employee innovation

BBU counted on Avanade to build its new cloud environment using Microsoft 365, including the deployment of ERP, HR &amp; CRM systems using Microsoft Dynamics 365.

BBU gives employees a secure, modern workplace experience

Uncovering the tangible benefits of integrating immersive technologies into the workplace

University of Wales Trinity Saint David (UWTSD) and Avanade rethink manufacturing and the future of work

Customers can see available products and track their orders, while production employees get a holistic view of operations with Microsoft Dynamics 365.

What matters to ROM is building quality custom sofas for customers 

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Seattle Goodwill ‘grows up with technology’

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