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Business and Tech Integration AV
Australia
Summary
As a CRM Functional Consultant, you utilise your in-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement (CE), Power Platform and AI based solutions to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE, Power Platform and AI solutions on complex projects in medium to large enterprises.
You are also seen as an expert within the Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.
Key Responsibilities:
Contribute across all phases of Avanade projects (e.g. Plan, Analyse, Design, Build and Test)
Leverage your Business Analysis and Industry expertise to conduct Business Process Analysis, capture Business Requirements, Design and Implement CRM solutions
Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
Design and Configure Dynamics 365 CE, Power Platform and AI Solutions
Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
Assist in sales activities and planning as required
Travel as needed. You will be required to travel based on Project requirements.
Delivery Management AV
Australia
Summary
Leading organizations’ – corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.
As a Microsoft D365 CE and Power Platform Solution Architect at Avanade, you will lead delivery engagements, providing expert services to solution and deliver large complex deals that span multiple technologies and offerings, including AI. You will lead the delivery team and provide Architecture guidance and direction leveraging your deep knowledge of Dynamics 365 CE, Power Platform and AI solutions. You are also seen as a technology leader within the Dynamics 365 and Power Platform community and you routinely share your knowledge on bleeding edge topics in community and internal events.
Key Responsibilities
Contribute across all phases of Avanade projects using both traditional waterfall and Agile delivery methodologies
Lead and assist with pre-sales engagements, meeting tight timelines
Leverage technical expertise to Architect, Design and Implement D365 CE, Power Platform and AI solutions. You will also be required to be hands-on with Dynamics 365 CE and Power Platform
Liaise effectively between clients, IT staff, and business partners to ensure high quality and timely delivery
Assess client requirements and scope and recommend appropriate solutions
Design Conceptual and Technical architectures
Ensure project quality meets high technical standards
Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
Support the team in defining technical, non-functional and operational requirements
Oversee the timely and effective resolution of client issues
Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process
Travel as needed. You may be required to travel based on presales and project demands