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Business and Tech Integration AV
Australia
Summary
Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.
We are seeking an ERP Support Finance and Technical Engineer who can provide functional and technical support across Microsoft Dynamics 365 Finance and Operations environments, with a focus on Finance and related modules. You will work with business and technology stakeholders to resolve Finance-related queries, support configuration requests, investigate platform issues, and deliver low-to-medium complexity technical enhancements across active client environments.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Core to the Role
Provide day-to-day functional support for Dynamics 365 Finance and Operations Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank Management, Project Accounting, and Budgeting.
Analyse client issues and requests, then translate them into functional specifications, configuration changes, development requirements, or support actions.
Prepare and maintain functional design documentation, test scripts, support runbooks, service updates, and stakeholder engagement materials.
Support data migration activities, period-end close processes, reconciliation tasks, configuration changes, patches, and release-cycle testing.
Develop and maintain low-to-medium complexity customisations and extensions within Dynamics 365 Finance and Operations.
Build simple guides, support notes, test plans, release updates, and knowledge articles for clients, end users, and support teams.
Support service governance adoption, including ticket prioritisation, SLA commitments, documentation standards, knowledge management, access controls, and shared services processes.
Use Azure DevOps, APIs, data connectors, workflows, custom data entities, and Azure Integration Services where appropriate to support delivery and issue resolution.
Track incidents, ticket trends, platform issues, service outcomes, and client feedback, then recommend continuous improvements.
About You
You are an experienced Dynamics 365 Finance and Operations support professional with the ability to translate Finance business requirements and technical issues into reliable support outcomes. You have a strong understanding of core Finance processes, D365 F&O configuration, X++ development, custom data entities, workflows, integrations, testing, release support, and support requirements across live client environments. You are comfortable engaging with clients, functional teams, technical teams, service teams, and end users to deliver support services that are robust, practical, and aligned to business outcomes.
Professional Skillset
Strong working knowledge of Dynamics 365 Finance and Operations, Finance modules, configuration, X++ development, custom data entities, workflows, Azure DevOps, and support processes.
Experience supporting live ERP environments, Finance operations, client issue resolution, functional testing, release support, service delivery, and business process improvements.
Ability to investigate Finance-related issues, configuration defects, development requirements, integration problems, performance concerns, and data-related support issues.
Ability to create functional specifications, design documentation, test scripts, support runbooks, technical notes, release notes, and support artefacts.
Confident facilitator with experience running workshops, triage sessions, support status meetings, functional walkthroughs, and stakeholder briefings.
Understanding of D365 F&O support governance, service management, SLA commitments, ticket prioritisation, knowledge management, documentation standards, and release-cycle basics.
Secondary working knowledge of Azure Integration Services, Logic Apps, Azure Service Bus, APIs, data connectors, custom workflows, and Microsoft cloud integration patterns.
Strong communication, problem-solving, troubleshooting, documentation, and stakeholder management skills.
Data Analytics & AI AV
Australia
Summary
Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.
We are seeking a Microsoft Fabric Data Support Engineer who can support, maintain, and improve data and analytics solutions using the Microsoft Fabric platform. You will work with business and technology stakeholders to keep data pipelines, lakehouses, warehouses, semantic models, notebooks, reports, AI/ML workloads, and operational insights reliable, secure, and fit for purpose, with Microsoft Foundry capability used to extend AI, machine learning, and intelligent data outcomes where needed.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Core to the Role
Support, monitor, test, and improve Microsoft Fabric data solutions, including pipelines, lakehouses, warehouses, semantic models, notebooks, and reporting assets across business teams and user groups.
Assess business data support needs, source systems, data quality, technical constraints, incidents, and readiness for new data and analytics solutions.
Create practical support models, data solution designs, runbooks, remediation plans, and stakeholder engagement materials.
Support Fabric items, data engineering workloads, Data Factory pipelines, lakehouse and warehouse assets, notebooks, semantic models, and workspace content.
Integrate Microsoft Fabric with Microsoft 365, SharePoint, Dataverse, SQL, Excel, Azure data services, Power BI, and AI/ML solutions using Microsoft Foundry where appropriate.
Build simple guides, support notes, refresh runbooks, release updates, and knowledge articles for data users and support teams.
Support governance adoption, including workspaces, security, data access, data refresh, deployment pipelines, capacity usage, access controls, and standards.
Use Microsoft Foundry, Fabric Data Science, notebooks, and related AI/ML services where appropriate to improve forecasting, classification, automation, workflow, and data-driven actions.
Track platform usage, performance, adoption, capacity, incidents, and data issues, then recommend continuous improvements.
About You
You are an experienced data support professional with the ability to translate business requirements and complex data environments into reliable, maintainable data and analytics services. You have a strong understanding of Microsoft Fabric, data engineering, lakehouse and warehouse patterns, semantic models, data pipelines, workspace governance, security, refresh management, capacity awareness, and support requirements across Microsoft 365, Azure-connected services, Power BI, and AI/ML workloads. You are comfortable engaging with stakeholders, data owners, service teams, analysts, makers, and end users to support data solutions that are robust, maintainable, and aligned to business outcomes.
Professional Skillset
Strong working knowledge of Microsoft Fabric, Fabric workspaces, Data Factory, lakehouses, warehouses, notebooks, semantic models, pipelines, deployment pipelines, and Power BI integration.
Experience supporting data platforms, operational analytics, executive reporting, self-service analytics, AI/ML enablement, and data-led business improvements.
Ability to troubleshoot data pipelines, refresh failures, access issues, performance concerns, data quality defects, and integration problems across Fabric and related services.
Ability to create support runbooks, data dictionaries, technical notes, user guides, release notes, incident updates, and support artefacts.
Confident facilitator with experience running support reviews, incident triage sessions, data solution walkthroughs, backlog reviews, and stakeholder briefings.
Understanding of Microsoft Fabric governance, security, workspace management, data sensitivity, sharing models, capacity usage, access controls, and data lifecycle basics.
Secondary working knowledge of Microsoft Foundry, Fabric Data Science, AI/ML workloads, Power Apps, Power Automate, Dataverse, connectors, and Microsoft 365 integration patterns.
Strong communication, problem-solving, troubleshooting, and stakeholder management skills.
Software Engineering AV
Malaysia
Summary:
Join our team as a Quality Engineer and harness your expertise in software quality and testing methodologies to deliver robust automated tests using cutting-edge tools, while driving continuous improvements in our quality assurance processes for large-scale systems.
As an Quality Engineer Tester, You will primarily design, build and configure applications to meet business process and application requirements. You will be responsible for executing and managing test cases for the PRD Route to Market project. You will work closely with the development team to ensure that all software is thoroughly tested and meets quality standards. Your primary skill in Test Execution and Management will be utilized to ensure that all testing is completed on time and to a high standard.
This location will be hybrid for 4Days client onsite at PFCC (Puchong), and 1 Day WFH. Together we go beyond.
Key Responsibilities:
Deliver and occasionally lead test execution activities
Participate in artifact review / inspection meetings, identifying issues and providing feedback
Manual test execution & management tasks related to test scripts/cases and defects, would be great on automation testing familiarity
Including System Integration Testing (SIT), System Defect Management, Quality Engineering Strategy Implementation, User Acceptance Test (UAT) & Regression Testing
Developing software applications in Microsoft environments- Programming, scripting, performance testing
Development standards and SDLC processes/methods
Identify QA Process Issues and escalate appropriately
Coach others on correct QA processes at a basic level
Author basic Test Matrices from Business/Technical Requirements with some supervision
Take ownership of basic QA Planning Tasks with some supervision
Translate the 'Big Picture' of an application and business needs into personal work
Offering & Technology Development AV
United Kingdom
Role purpose
The AI Workforce Solution Area Lead exists to grow the Solution Area by building a clear market position, strong Microsoft alignment, credible client propositions and an integrated operating rhythm.
The role must turn market demand for AI-led workplace transformation into pipeline, revenue, client impact and differentiated capability. It will be the single accountable UKS leader for this Solution Area, ensuring one strategy, not multiple disconnected agendas, drives growth.
Key accountabilities
Own the UKS AI Workforce growth strategy across both direct and indirect channels.
Define the Solution Area plan, including priority propositions, target clients,
Microsoft alignment, capability priorities, investment choices and growth focus.
Act as the primary Avanade UKS interface to Microsoft for the Solution Area, translating Microsoft priorities into practical pipeline and client opportunities.
Build AI-led propositions that help clients improve productivity, employee experience, workforce effectiveness, adoption and business value from
Microsoft technologies.
Integrate Practice and GTM strategies so capability and channel decisions support one coherent Solution Area strategy.
Drive pipeline creation, opportunity conversion, revenue growth and market relevance for AI Workforce.
Partner with Client Groups, Microsoft, Accenture and Delivery to shape key pursuits and strengthen client outcomes.
Ensure the Solution Area has the right capability roadmap, skills strategy and workforce plan, working closely with the Practice Lead.
Own strategic capability direction for the Solution Area, including where to build, buy, borrow or partner.
Ensure the delivery model for the Solution Area is commercially viable, repeatable and credible with clients.
Own Sold-vs-Delivered CCI integrity for the Solution Area, in partnership with Practice and Delivery.
Build the market reputation of Avanade UKS in AI-enabled workplace transformation.
Contribute to cross-Solution Area opportunities where AI Workforce is part of broader cloud, data, security, business applications or managed services outcomes.
Provide visible senior leadership to the Solution Area community, creating clarity, confidence and direction through the operating model transition.
Success measures
AI Workforce sales and revenue across all channels.
Pipeline coverage, conversion, win rate and revenue growth.
Microsoft co-sell or partner-sourced sales attached to the Solution Area.
Microsoft-aligned targets relevant to AI Workforce, including adoption, usage, seat, consumption or solution-play measures where applicable.
Strength and quality of priority propositions, campaigns and client-facing assets.
Sold-vs-Delivered CCI integrity and delivery confidence.
Contribution to x-SA deals where AI Workforce is part of broader transformation.
Talent and capability readiness for AI-enabled workplace transformation.
Senior stakeholder confidence across UKS, Microsoft, Accenture and priority clients.