**Open to all candidates within the United States, relocation not required**

Avanade Account Technology Strategist (ATS)

Join us as an Account Technology Strategist (ATS) and help shape the future of digital transformation for some of our most strategic clients. In this role, you'll serve as a trusted technology advisor, partnering with senior customer executives to align business priorities with innovative technology strategies that accelerate growth, drive business outcomes, and unlock the full potential of the Microsoft ecosystem.

We're looking for a strategic thinker and relationship builder who combines business acumen with deep technology expertise. You'll collaborate closely with Microsoft Account Executives, Customer Success Managers, Solution Specialists, and Avanade Business Development leaders to drive cloud adoption, AI innovation, and digital transformation across a portfolio of Small, Medium & Corporate (SMC) clients. You'll identify growth opportunities, develop executive-level technology roadmaps, and help customers realize measurable business value while strengthening long-term partnerships.

Come join us

At the intersection of business and technology, you'll help customers navigate complex transformation journeys and maximize the value of their Microsoft investments.

As a trusted advisor, you'll lead strategic conversations, influence executive stakeholders, and drive adoption of cloud, data, AI, security, and modern workplace solutions.

Working alongside Avanade and Microsoft teams, you'll develop innovative technology strategies that accelerate Azure consumption, support Microsoft solution adoption, and create opportunities for Avanade consulting services. Together we do what matters.

What you’ll do

Executive Technology Leadership

• Build trusted advisor relationships with CIOs, CTOs, CDOs, CISOs, business executives, and line-of-business leaders across a portfolio of 8–10 accounts.
• Facilitate strategic discussions on business transformation, AI adoption, cloud modernization, cybersecurity, data platforms, and workplace productivity.
• Develop executive-level technology visions and multi-year transformation roadmaps aligned to customer business objectives.
• Lead technology conversations that position Microsoft as the preferred strategic partner.

Account Planning & Growth

• Create and maintain comprehensive technology strategies for assigned accounts.
• Identify opportunities to expand Microsoft cloud consumption and platform adoption.
• Develop account technology plans that support revenue growth, customer retention, and long-term value realization.
• Influence customer investments toward Azure, Microsoft 365, Security, Fabric, Data & AI, and Business Applications solutions.

Industry & Business Consulting

• Understand industry trends, regulatory challenges, and competitive pressures across multiple sectors.
• Translate industry-specific challenges into business and technology solutions.
• Share leading practices, industry benchmarks, and AI-enabled innovation opportunities.

AI and Innovation Strategy

• Lead executive conversations around generative AI, Copilot, intelligent agents, and emerging technologies.
• Identify high-value AI use cases and establish adoption roadmaps.
• Help customers define governance, security, and change management strategies for AI deployment.
• Collaborate with technical specialists to accelerate AI solution adoption.

Technical Strategy Development

• Guide customers through:
  • Cloud migration and modernization initiatives
  • Data platform modernization
  • Security transformation programs
  • Digital workplace strategies
  • Application modernization
  • Hybrid and multi-cloud architectures
  • Align technical architectures to business outcomes and investment priorities.

Orchestration & Team Leadership

• Act as the virtual CTO for the account team.
• Coordinate Microsoft specialists, architects, customer success managers
• Drive alignment across pursuit, solutioning, implementation, and adoption activities.
• Ensure customer engagements are coordinated and outcome-focused.

Business Value Realization

• Support the development of business value cases, ROI analyses, and executive presentations.
• Establish measurable success criteria for transformation initiatives.
• Track business outcomes and customer success metrics.
• Demonstrate realized value from Microsoft technology investments.

Key Performance Indicators (KPIs)

Customer Success

• Customer satisfaction and relationship health
• Executive engagement coverage
• Technology strategy completion and quality
• Customer referenceability

Business Growth

• Azure consumption growth
• AI and Copilot adoption rates
• Avanade services engagement growth

Transformation Outcomes

• Digital transformation initiatives launched
• Business value assessments completed
• AI opportunities identified and implemented
• Strategic roadmap execution progress

Skills and experiences

Required Experience

• 8+ years of technology consulting, enterprise architecture, account management, or technology strategy experience.
• Experience engaging executive stakeholders and business decision makers.
• Demonstrated success managing complex customer relationships.
• Experience driving cloud, data, AI, security, or application modernization initiatives.

Technical Knowledge

Strong understanding of at least three of the areas below, with a willingness to develop deeper knowledge across the remaining areas:

• Microsoft Azure

• Microsoft 365

• Security and Compliance solutions

• Data & AI platforms (Fabric, Foundry, etc.)

• Business Applications (D365)

• Cloud architecture and modernization strategies

• Generative AI and intelligent agents

Business Skills

• Executive presence and communication skills

• Strategic thinking and business acumen

• Account planning and opportunity development

• Financial and business case development

• Stakeholder management and influence

Role Overview 

The Associate Director, Technical Architecture is a hands on role combining technical architecture authority with deal shaping and closure mission to fuel growth in Canada and wider North America across Avanade & Accenture Microsoft Business Group. Drives the evolution, quality and market success of our Manufacturing offerings and the delivery of its priority solutions with a focus on Smart Factory including our Manufacturing OS solution. Leads regional capability build and drives business growth in close partnership with Client Groups, Industry leadership and Microsoft. 

This role is location-flexible within Canada, provided the individual is within commuting distance of an Avanade office.

Key Responsibilities 

Growth Mission (Canada/North America) 

• Act as the Canadian lead within the existing global Manufacturing Advisory and Technical Industry Architect community 

• Drive pipeline growth, positioning and deal closure for Smart Factory offerings 

• Partner with Client Groups and Industry leaders to shape growth strategies, and support opportunities directly through client presentations, demonstrations and executive-level storytelling 

• Strengthen ecosystem collaboration with Microsoft and Accenture Supply Chain & Engineering. 

Solution Architecture & Delivery Oversight

• Act as Data/IoT and AI/GenAI advisor and solution architect on Manufacturing opportunities, with a special focus on Manufacturing OS:  

• Drive market success and delivery excellence 

• Design and build solutions hands-on across Azure, Fabric, IoT and AI/GenAI agent frameworks 

• Partner with Microsoft engineering teams on innovation and roadmap evolution 

• Stay engaged from solutioning into delivery, providing architecture and solution oversight (including through architecture review boards) to ensure what was sold can be successfully executed 

• Ensure scalable, repeatable and high-quality delivery across regions 

• Capability & Community Development 

• Coach and develop technical talent within and beyond our team 

• Build cross-regional collaboration with our Solution Areas and Manufacturing communities 

• Contribute to thought leadership and capability scaling 

Business Impact 

• Revenue growth in the Canadian and North American manufacturing market through increased pipeline conversion and larger deal sizes 

• Improved delivery quality and reduced project risk through architecture governance 

• Acceleration of Smart Factory and AI adoption across clients  

• Strengthened Microsoft partnership and co-innovation outcomes 

The Agentic AI Engineer designs, develops, integrates, and operationalizes enterprise AI agents using Microsoft Foundry and Microsoft Copilot Studio. This role combines software engineering, generative AI, workflow automation, data integration, and technical architecture skills to build AI solutions capable of reasoning over enterprise information, interacting with business systems, orchestrating multi-step processes, and taking actions on behalf of users.

Come Join Us

The engineer will work across both pro-code and low-code agent development patterns, selecting the appropriate approach based on solution complexity, integration requirements, extensibility, security, governance, and user experience. The role is expected to develop sophisticated agent capabilities in Microsoft Foundry while also leveraging Copilot Studio for Microsoft 365-centric experiences, workflow-oriented agents, and rapid enterprise solutions.

What you'll do

• Design and develop enterprise-grade agentic AI solutions using Microsoft Foundry and Microsoft Copilot Studio.
• Build AI agents that combine large language models, enterprise knowledge, business rules, APIs, tools, and workflow automation.
• Develop pro-code AI solutions using Python, C#, and/or TypeScript, Microsoft Foundry SDKs, REST APIs, and related Azure services.
• Implement Retrieval-Augmented Generation (RAG) solutions using enterprise data and search/indexing technologies such as Azure AI Search.
• Design grounding strategies that enable agents to securely retrieve and reason over structured and unstructured enterprise information.
• Build integrations between AI agents and enterprise applications, APIs, MCP servers, data platforms, Microsoft 365 services, and business processes.
• Implement agent tools and actions that allow agents to perform controlled operations against external systems.
• Develop multi-agent and agent-to-agent orchestration patterns for complex business scenarios.
• Build Copilot Studio agents incorporating knowledge sources, instructions, actions, workflows, connectors, and enterprise integrations.
• Integrate Copilot Studio experiences with more advanced AI capabilities implemented in Microsoft Foundry where appropriate.
• Design prompts, system instructions, tool definitions, grounding strategies, and orchestration logic that produce reliable agent behavior.
• Implement evaluation approaches for measuring agent accuracy, groundedness, relevance, task completion, and overall solution quality.
• Diagnose issues involving prompts, retrieval, context, model responses, API integrations, agent orchestration, and workflow execution.
• Implement appropriate security, identity, access control, data protection, responsible AI, and governance patterns for enterprise agent solutions.
• Establish development practices supporting source control, automated testing, CI/CD, observability, monitoring, and lifecycle management of AI solutions.
• Collaborate with solution architects, data engineers, application developers, business stakeholders, and security teams to translate business processes into deployable AI solutions.
• Develop prototypes and proofs of concept and mature successful concepts into supportable production solutions.

• Avanade promotes a client-centric, flexible work environment. This role may periodically require work during evenings and/or weekends to support project deliverables, client needs, or operational priorities.
• Travel may be required based on client demand.

Avanade is the perfect stage to bring your thoughtful, energetic, and curious approach to technology consulting.

Our talented Azure Platform Community consists of some of the most dedicated and passionate professionals in the field, and we plan to grow! As an Azure Infrastructure Manager at Avanade, you will focus on Azure cloud technologies and work with the latest Microsoft technologies on exciting client projects as part of our Solutioning Team. You’ll contribute to proposing, designing, and implementing innovative and valuable solutions that meet our customers’ needs. This opportunity is made more purposeful through our focus on positive outcomes for how humans work, interact, and live. If you like pushing boundaries by outsmarting challenges, read on!

Key Responsibilities

• Participate in both presales and delivery activities, applying your project experience and technical expertise to contribute to new proposals and customer solutions.

• Collaborate as part of a cross-technical team with different Avanade Portugal areas, contributing innovative solutions and applying your expertise to solve complex, cross-technology challenges.

• Apply your expertise in solution design to propose and support Azure-native solutions that provide value and meet customer needs.

• Provide technical and consulting expertise to advise clients on appropriate governance approaches, ensure platform stability, and support evolving business requirements.

• Work on projects that utilize the full breadth of the Azure platform across both IaaS and PaaS, leveraging Infrastructure as Code and automated deployment practices.

• Design and implement Azure solutions across the Azure platform, including subscriptions and management, networking, security, compute, storage, and operations, for major enterprise projects.

• Apply knowledge of the latest Azure infrastructure technologies, including Open Source on Azure, Kubernetes, Azure Front Door, Application Gateway, and Azure Migrate, as well as Azure DevOps and CI/CD pipelines.

• Solve complex technical challenges through infrastructure solutions spanning cloud and on-premises environments, platform migration, system security, enterprise directories, cloud technologies, automation, scripting, and DevOps.

• Contribute to knowledge sharing and the continuous improvement of Azure Platform practices, technical approaches, and solution delivery within the community