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Software Engineering AV
Australia
Summary
Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.
We are seeking a Power Platform Support Engineer who can provide technical support across Microsoft Power Platform, with emphasis on Power Apps and Power Pages. You will work with business and technology stakeholders to resolve application issues, support configuration requests, investigate platform issues, and deliver low-to-medium complexity fixes and improvements across active client environments.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Core to the Role
Provide day-to-day Power Platform support across client environments, including Power Pages websites, Dataverse, Power Apps, Power Automate, integrations, authentication, security, and environment reliability.
Analyse client issues and requests, then translate them into support actions, application changes, configuration updates, integration fixes, or technical remediation activities.
Prepare and maintain technical design documentation, configuration guides, test scripts, support runbooks, service updates, and stakeholder engagement materials.
Support release management activities, environment readiness, solution deployment validation, configuration changes, patches, rollback planning, and release-cycle testing.
Develop and maintain low-to-medium complexity Power Pages components, Power Automate flows, Power Apps changes, Dataverse configurations, and platform improvements across supported solutions.
Build simple guides, support notes, test plans, release updates, and knowledge articles for clients, end users, and support teams.
Support service governance adoption, including ticket prioritisation, SLA commitments, documentation standards, knowledge management, access controls, change controls, and shared services processes.
Use Power Pages, Dataverse, Power Apps, Power Automate, Power Platform admin centre, Microsoft Entra ID, JavaScript, HTML, CSS, Liquid templates, Web APIs, and Azure services where appropriate to support delivery and issue resolution.
Track incidents, ticket trends, application issues, flow failures, platform outcomes, service outcomes, and client feedback, then recommend continuous improvements.
About You
You are an experienced Power Platform support professional with the ability to translate application, portal, integration, security, and configuration issues into reliable support outcomes. You have a strong understanding of Power Pages, Dataverse, Power Apps, Power Automate, authentication, web development, integrations, testing, release support, and support requirements across live client environments. You are comfortable engaging with clients, application teams, integration teams, service teams, and end users to deliver support services that are robust, practical, and aligned to business outcomes.
Professional Skillset
Strong working knowledge of Power Pages, Dataverse, Power Apps, Power Automate, Power Platform administration, solution management, Microsoft Entra ID, web technologies, integration patterns, and support processes.
Experience supporting live Power Platform and web application environments, deployment operations, client issue resolution, technical testing, release support, service delivery, and operational improvements.
Ability to investigate Power Pages defects, authentication issues, Dataverse configuration problems, flow failures, integration errors, performance concerns, and environment-related support issues.
Ability to create technical specifications, configuration documentation, test scripts, support runbooks, technical notes, release notes, and support artefacts.
Confident facilitator with experience running workshops, triage sessions, support status meetings, technical walkthroughs, and stakeholder briefings.
Understanding of Power Platform support governance, service management, SLA commitments, ticket prioritisation, knowledge management, documentation standards, change control, and release-cycle basics.
Secondary working knowledge of Dynamics 365, Azure Integration Services, Logic Apps, Microsoft Entra ID, APIs, data connectors, JavaScript, HTML, CSS, Liquid templates, and Microsoft cloud integration patterns.
Strong communication, problem-solving, troubleshooting, documentation, configuration, and stakeholder management skills.
Delivery Management AV
Malaysia
As a key member of our leadership team, you will be responsible for overseeing the planning, management, and successful delivery of strategic projects, driving customer satisfaction and growth.
If you are passionate about leading high-impact initiatives and bring AI proficiency as a core skill in driving modern, intelligent delivery approaches, this is an exciting opportunity to join Avanade, a global leader in technology consulting. In this role, you will play a key part in delivering innovative, high-quality solutions, building trusted client partnerships, and contributing to sustained business growth.
As the Delivery Lead, you will take charge of leading our most critical and complex projects and programs, ensuring they are delivered with utmost excellence, adhering to schedule, budget and quality benchmarks. Your role will be instrumental in fostering strong client relationships and supporting key sales pursuits, making you an integral part of our business growth strategy. Additionally, you will have the opportunity to provide mentorship and technical expertise to our talented colleagues. Together we do what matters.
Key Responsibilities
Lead and deliver large, complex technology implementation programs across multiple countries, ensuring successful execution from initiation through closure within a regional delivery model.
Own end-to-end program delivery, ensuring adherence to scope, schedule, budget, quality standards, contractual obligations, and commercial commitments.
Manage fixed-price and commercially sensitive projects with strong governance across:
Scope and change management
Project planning and scheduling
Financial management and cost control
Risk and issue management
Delivery execution and quality assurance
Develop, maintain, and govern comprehensive project plans, ensuring requirements are accurately defined, tracked, and managed throughout the project lifecycle.
Proactively identify, assess, and mitigate project and program risks, making critical adjustments as needed and securing alignment from senior leadership on key decisions.
Interpret and manage contractual obligations, ensuring delivery remains aligned with agreed scope, commercial terms, and client expectations.
Operate effectively within consulting and solution implementation environments, applying structured project delivery methodologies while adapting to client-specific requirements.
Build and maintain trusted relationships with executive stakeholders, including CXO-level leaders, managing escalations, navigating complex situations, and driving successful business outcomes.
Provide technical and delivery leadership across Microsoft solution engagements by:
Guiding delivery teams on best practices
Contributing to architecture and integration discussions
Supporting informed solution and technology decisions
Lead cross-functional, multi-disciplinary teams by driving accountability, resolving conflicts, maintaining delivery momentum, and mentoring team members to achieve high performance.
Manage relationships with clients, suppliers, partners, and subcontractors to ensure successful delivery outcomes.
Navigate complex delivery environments across Southeast Asia (SEA), adapting to regional business practices, diverse teams, and varying customer expectations.
Leverage AI-enabled capabilities and emerging technologies within the Software Development Lifecycle (SDLC) to improve delivery efficiency, innovation, and overall project outcomes.
Drive continuous improvement and deliver results in ambiguous or rapidly changing environments by proactively identifying opportunities to enhance delivery performance and customer value.
Foster a customer-centric culture while coaching, mentoring, and developing high-performing teams across business units and practice domains, including AI, M365, D365 ERP and CRM programs.
Security AV
Austria
Avanade ist ein führender Anbieter von digitalen und Cloud-Diensten, Business Solutions und designorientierten Anwendungen. Als Joint Venture von Microsoft und Accenture sind wir das größte Beratungsunternehmen für Microsoft-Technologien. Wir unterstützen unsere Kunden in Cloud, Modern Workplace, Business Applications, Data & AI und Security und legen Wert auf unsere #PeopleFirst Mentalität.
Werde Teil unseres Teams
IT Security ist der Grundpfeiler für digitale Innovation, da die zunehmende Vernetzung eine höhere Anfälligkeit für Cyber-Angriffe und Datenverluste mit sich bringt. Wir investieren daher stark in den Bereich Security und sind nicht umsonst Gewinner des Microsoft Zero Trust Champion Security Award und Microsoft Gold Partner im Bereich Security.
Wir legen großen Wert auf leistungsorientierte sowie wettbewerbsfähige Entlohnung und bieten dir ein Vergütungspaket über dem Mindestgehalt. (Laut IT-KV beträgt das Mindestgehalt € 57.000 auf Vollzeitbasis)
Deine Aufgaben
- Design & Umsetzung, je nach Erfahrungslevel: Du konzipierst und implementierst Identity‑Governance‑Prozesse (JML, Birthright‑Access, Rezertifizierungen, Request‑/Approval‑Workflows) in Microsoft Entra ID Governance.
- Lifecycle & Provisioning: Modellierung von Identitäten, Rollen (RBAC/ABAC) und Policies; Integration von HR‑Systemen (z. B. SAP/Workday) und Zielsystemen via SCIM/REST/AD/Entra inkl. Connector‑Design.
- Access Reviews & Entitlement Management: Implementierung von Kampagnen, SoD‑Regeln, Delegations‑ und Rezertifizierungsprozessen; Automatisierung von Kontrollen.
- Privileged Access & Compliance: Verzahnung mit PIM, Logging/Monitoring sowie regulatorischen Anforderungen (z. B. ISO 27001, SOX, NIS2/DORA – kundenspezifisch).
- Adoption & Enablement: Workshops, Guidelines, Betriebskonzepte; je nach Seniorität fachliche Führung von Workstreams, Mentoring und Qualitätssicherung (Konzept‑/Design‑Reviews).
Security AV
Austria
Avanade ist ein führender Anbieter von digitalen und Cloud-Diensten, Business Solutions und designorientierten Anwendungen. Als Joint Venture von Microsoft und Accenture sind wir das größte Beratungsunternehmen für Microsoft-Technologien. Wir unterstützen unsere Kunden in Cloud, Modern Workplace, Business Applications, Data & AI und Security und legen Wert auf unsere #PeopleFirst Mentalität.
Werde Teil unseres Teams
IT Security ist der Grundpfeiler für digitale Innovation, da die zunehmende Vernetzung eine höhere Anfälligkeit für Cyber-Angriffe und Datenverluste mit sich bringt. Wir investieren daher stark in den Bereich Security und sind nicht umsonst Gewinner des Microsoft Zero Trust Champion Security Award und Microsoft Gold Partner im Bereich Security.
Der Schutz sensibler Daten ist für unsere Kund:innen geschäftskritisch – von der Klassifizierung und Verschlüsselung über Data Loss Prevention bis hin zu Insider Risk und eDiscovery. Wir begleiten einige der größten Unternehmen Europas bei komplexen Information-Protection- und Data-Protection-Programmen auf Basis von Microsoft Purview, regelmäßig in stark regulierten Umgebungen und großen Microsoft-365-Tenants. Für diese Herausforderungen suchen wir eine:n erfahrene:n Spezialist:in mit Schwerpunkt Microsoft Purview Information Protection & Data Loss Prevention.
Wir legen großen Wert auf leistungsorientierte sowie wettbewerbsfähige Entlohnung und bieten dir ein Vergütungspaket über dem Mindestgehalt. (Laut IT-KV beträgt das Mindestgehalt € 57.000 auf Vollzeitbasis).
Deine Aufgaben
- Beraten & Gestalten: Du verantwortest – je nach Erfahrungslevel – Architektur, Design und Umsetzung von Microsoft Purview Information Protection- und DLP-Lösungen im Enterprise-Kundensegment, von der Analyse über die Roadmap bis zur Transition & Betrieb.
- Klassifizieren & Schützen: Konzeption und Implementierung von Sensitivity Labels, Datenklassifizierung (manuell & automatisiert), Verschlüsselung, RMS-Templates, BYOK/DKE, OME sowie Audit Log Retention.
- Data Loss Prevention: Aufbau risikobasierter DLP-Lifecycles inkl. Policies, Regeln, Betriebsprozessen und Incident Response; Integration von Defender for Cloud Apps.
- Governance & Programm: Aufnahme von Datenschutz- und Data-Protection-Anforderungen, Business Case, Taxonomie, Ownership- und Governance-Modelle sowie Roll-out-Roadmaps.
- Insider Risk & eDiscovery: Konzeption und Einführung von Insider-Risk-Ansätzen sowie eDiscovery-Prozessen im Microsoft-Purview-Kontext.
- Führen & Moderieren: Du leitest Workstreams, moderierst Kunden-Workshops, erstellst tragfähige Konzepte/Decision Papers und präsentierst Ergebnisse bis auf C-Level; je nach Seniorität fachliche Führung, Mentoring und Qualitätssicherung.