At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

As a CRM Solution Architect (Manager), you’ll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. Further, you are likely a great manager with vast CRM experience. You understand the nuts and bolts of CRM systems and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your team. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills.

Together we do what matters.

Key Responsibilities

• Establish global CRM architecture by integrating solutions across functional lines;

• Support the sales team in crafting deals, with accountability for overall estimates;

• Recommend the right solutions for your clients’ needs;

• Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports 

• Define how we measure business and operations success and validate CRM system performance;

• Use AI to facilitate and optimize the business solutions (using the agents to promote better results on clients’ needs such as sales provision, estimation, etc.

• Support clients on CRM standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities;

• Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations.

Sammanfattning

Vill du arbeta med modern utveckling inom Dynamics 365, Power Platform, Azure och AI? Till vårt Business Applications-team söker vi en Dynamics 365 CE-utvecklare som vill vara med och skapa lösningar för några av Sveriges och Nordens mest spännande digitala transformationer.

Hos Avanade får du arbeta nära både verksamhet och teknik tillsammans med erfarna utvecklare, funktionella konsulter, lösningsarkitekter och Microsoft-specialister. Du blir en del av projekt där du får vara med hela vägen, från teknisk design och utveckling till integrationer, test och produktionssättning.

Oavsett om du vill fortsätta fördjupa dig som specialist eller utvecklas mot Technical Lead eller Solution Architect finns en tydlig utvecklingsväg hos oss.

Om rollen

Som Dynamics 365 CE & Power Platform-utvecklare hos Avanade blir du en del av vårt Business Applications-team och arbetar med att utveckla moderna kundlösningar baserade på Microsofts plattform. Du bidrar genom hela leveransen, från teknisk design och utveckling till integrationer, test och driftsättning.

Ansvarsområden

• Utveckla och konfigurera lösningar inom Dynamics 365 Customer Engagement och Power Platform
• Bygga integrationer och tekniska lösningar med hjälp av Azure-tjänster
• Arbeta med Dataverse, plugins, custom APIs och Power Automate
• Delta i teknisk design och lösningsutveckling tillsammans med arkitekter och seniora kollegor
• Bidra genom hela utvecklingslivscykeln, från analys och design till test och driftsättning
• Samarbeta med lokala och internationella team inom Microsoft-ekosystemet

Exempel på projekt du kan arbeta med

Hos oss får du vara med och bygga lösningar som används på riktigt.

Exempel på uppdrag är:

• Modernisering från äldre Dynamics CRM-plattformar till Dynamics 365 och Dataverse
• Implementering av Customer Service-, Sales- och Field Service-lösningar
• Integrationer mellan Dynamics 365, Azure, ERP-system och externa plattformar
• Utveckling av automatiserade processer med Power Platform
• AI-drivna lösningar och digitala assistenter baserade på Copilot Studio
• Internationella utrullningar av affärskritiska kundplattformar

About

An internship on the Avanade Agentic Engineering Factory: a team building the reusable GitHub Copilot assets, guardrails and workflows that let Avanade teams adopt agentic development safely and at scale. You build the demonstration application and the quality guardrails that validate those assets.

We are thrilled to announce an exciting internship opportunity for students passionate about developing cutting-edge solutions using Microsoft technologies. This internship offers a unique chance to gain hands-on experience designing and building a realistic full-stack application, and to pioneer AI-assisted development with GitHub Copilot.

As an intern, you will join a multidisciplinary team of 2 to 4 students. You will design and implement a full-stack solution (frontend, backend, database) that exercises every reusable Copilot asset the team creates, and you will drive the quality guardrails: code review agents, architecture checks, testing standards and quality-gate pipelines that keep AI-assisted code production-ready.

A central focus of the assignment is GitHub Copilot agentic development: you will use Copilot and custom Copilot agents daily across requirements refinement, specification, coding, review and documentation, and you will experiment with and measure AI code review agents to understand how AI-generated code can be made secure, maintainable, testable and compliant.

Join us in this dynamic and supportive environment where your creativity and skills will be valued. Make a real impact and gain invaluable experience that will set you apart in your career journey.

Come join us

Join our dynamic Apps & Infra department and collaborate with experienced professionals to develop innovative solutions that address real-world business challenges faced by Avanade and its customers. You will work on analysing requirements, designing, coding, testing and implementing your solutions.

You will collaborate closely with stakeholders throughout the development process, from ideation to delivery. Additionally, you will create technical and functional documentation to highlight the capabilities and use cases of the solutions you develop, and conduct demo presentations to demonstrate your work.

2-4 students, one multidisciplinary team

4 months February to June

7 engineering supply chains, one lifecycle

Don't miss this exciting opportunity to develop your skills, advance your career and be part of an innovative and impactful organization. Apply now and embark on a rewarding journey with us!

Company description

Avanade is a leading digital, cloud and advisory organisation in the Microsoft ecosystem. In Belgium, our cloud infrastructure team helps enterprise customers modernise, operate and improve Microsoft Azure and hybrid environments across managed services scenarios.

Team

You will join a specialised Azure and Infrastructure Managed Services team that collaborates across service delivery, cloud operations, architecture and customer stakeholders. The role combines hands-on engineering with consulting behaviour, ownership, documentation and continuous improvement.

Role overview

As a Managed Services L2 Cloud Engineer, you provide advanced operational support across Azure, hybrid infrastructure, virtual desktop and networking environments. You troubleshoot complex incidents, improve monitoring, automate recurring L2 activities and contribute to project work and customer-facing operational improvements.

Key responsibilities

·       Provide L2 operational support and troubleshooting across Azure, on-premises and hybrid infrastructure.

·       Support Azure virtual machines, load balancers, Azure Firewall and Kubernetes environments.

·       Operate networking services across on-premises and Azure environments.

·       Support AVD, Citrix and Remote Desktop Services environments, including migrations and proof-of-concept activities.

·       Administer Windows Server, Active Directory Domain Services, Entra ID, Group Policy, Intune, Exchange hybrid and Microsoft 365 services.

·       Support VMware, Veeam, Infoblox, Windows Failover Clusters and SQL-related infrastructure dependencies.

·       Automate recurring operational tasks using PowerShell and Azure Automation Runbooks.

·       Set up and optimise monitoring using Azure Alerts and SaaS monitoring platforms.

·       Create operational guidelines, procedures and technical documentation.

·       Contribute to FinOps reviews and present cost and optimisation insights to customers.

·       Escalate complex issues to L3 specialists with complete diagnostics and collaborate on root-cause resolution.

·       Use ServiceNow to manage incidents, service requests, changes and problem records in line with agreed ITIL processes, service levels and operational procedures.