Position Purpose

There is a company-wide focus within Avanade to grow our Managed Services business across all Regions globally, both from an Application and Infrastructure Managed Services standpoint.  In support of this strategy, Avanade is looking for candidates with Managed Services solutioning and deal shaping experience for a Solution Architect position. The role will include end-to-end deal support of managed services engagements including data gathering, analyzing, effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting. This role requires strong customer facing skills to clearly articulate proposed solutions to Avanade’s customers.

Key Responsibilities:

The Managed Services Solution Architect will be accountable for developing Managed Services solutions, for specified new and existing customers within the region. This will entail discharging a wide range of responsibilities, including:

• End-to-end shaping of Managed Services deals

• Work within a new business team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities

• Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements

• Work with Avanade delivery centers, both in Spain and offshore, to realize service estimates in accordance with the Avanade Solutioning guidelines

• Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term

• Create and document a Solution Plan and support an internal sign-off of costs and risks

• Identify and mitigate solution risks.

• Support the development of pricing and commercial strategies and commercial dialogue with customers

• Development of proposals and participate in presenting proposals and solutions to customers

Incorpórate como Consultor Workplace y participa en la evolución de entornos digitales en un proyecto transformador. 

Trabajarás en la gestión y mejora de servicios clave relacionados con el puesto de trabajo, aportando soluciones innovadoras y asegurando una experiencia excelente para los usuarios. 

Tendrás la oportunidad de colaborar con distintos equipos, influir en decisiones estratégicas y contribuir activamente a la modernización de los servicios IT.. 
 Together do what matters! 

Key Responsibilities: 

• Coordinarás los servicios de soporte de Workplace en entornos basados en tecnologías Microsoft. 

• Gestionarás áreas clave como identidad (Active Directory, ADFS), SailPoint, gestión de dispositivos, distribución de software y seguridad del puesto de trabajo. 

• Asegurarás entornos eficientes, seguros y de alta calidad mediante el uso de herramientas, analítica de datos y soluciones tecnológicas. 

• Liderarás equipos y colaborarás con diferentes stakeholders para alinear las iniciativas con las necesidades del negocio. 

• Impulsarás estrategias de mejora continua enfocadas en la eficiencia operativa y la satisfacción del usuario. 

• Participarás en la toma de decisiones clave y en la resolución de incidencias complejas.