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Data Analytics & AI AV
Portugal
Join Avanade's Analytics Academy to enhance human and machine experiences through innovative data tools and processes. Shape the future of analytics with us!
As a valued member of our Analytics Academy, you will support project plans for reporting and analytics tools, create data visualizations, and manage information dashboards. You'll collaborate with teams to provide technology-based data reporting solutions, generate reports, and integrate data from various sources. Your role will involve programming and maintaining report formats and dashboards while gathering specifications from client stakeholders.
Key Responsabilities
- Design and develop user experiences for analytics tools
- Support project plans for data visualization and modeling
- Collaborate with teams to manage data reporting tools
- Generate ad hoc reports and datasets for business users
- Integrate data from multiple sources for comprehensive analysis
- Program and maintain information dashboards and reports
- Gather and interpret business specifications from stakeholders
Infrastructure AV
Portugal
At Avanade, we believe that great engineering transforms businesses. As an Infrastructure Cloud Engineer, you’ll bring your energy, curiosity, and technical expertise to build and support enterprise-grade infrastructure solutions powered by Microsoft Azure. You'll be working at the forefront of cloud innovation, deploying cutting-edge technologies that make a real impact on how people work, connect, and live.
If you're someone who thrives on building resilient, scalable infrastructure with automation and modern DevOps practices, this is the opportunity to push your skills further.
Our Azure Infrastructure Engineering team is a fast-growing, diverse, and passionate group focused on building world-class cloud solutions. Together, we help global clients modernize their environments by designing and deploying secure, automated, and scalable infrastructure.
At Avanade, you’ll have access to:
- The latest Microsoft technologies
- Continuous learning and official certification opportunities
- A career advisor and mentor to help you thrive
- The opportunity to work on high-impact, global-scale projects
Together, we do what matters.
Key Responsibilities:
- Deploy, configure, and maintain Azure infrastructure solutions, including networking, compute, storage, security, identity, and monitoring
- Implement Infrastructure as Code (IaC) using tools like ARM, Bicep, Terraform, or YAML pipelines
- Build and support CI/CD pipelines using Azure DevOps or GitHub Actions
- Collaborate with architects, consultants, and client stakeholders to execute technical designs and project plans
- Automate operational tasks and infrastructure provisioning to improve system reliability and deployment speed
- Support migrations from on-premise or other clouds to Azure using tools like Azure Migrate and native services
- Apply knowledge of cloud governance, landing zones, and Microsoft’s Cloud Adoption Framework
- Troubleshoot complex infrastructure issues in hybrid or fully cloud environments
- Contribute to documentation, operational runbooks, and knowledge sharing with internal teams and clients.
Advisory & Strategy AV
Portugal
At Avanade, we empower organizations to unlock the full potential of Microsoft technologies and AI. We are strengthening our capabilities in Copilot, Automation, and Business Transformation, and we are looking for a Senior Analyst who brings a combination of change management, process understanding, and automation mindset.
Role Overview
As a Copilot & Automation Adoption Analyst, you will support the design and execution of AI adoption, change management, and process transformation initiatives, helping clients integrate Copilot and automation solutions into their daily operations.
You will work closely with both business and technical teams, contributing not only to adoption activities but also to process analysis, automation opportunities, and delivery operations improvements.
Key Responsibilities
- Support the execution of Copilot adoption and change management initiatives, including communication strategies, adoption campaigns, workshops, and stakeholder engagement, while tracking adoption KPIs and metrics.
- Collaborate with cross-functional teams to deliver client-ready materials and support project execution, contributing to reporting, knowledge sharing, and continuous capability building.
- Identify and implement automation and AI-driven solutions (Power Automate, RPA, intelligent workflows) to improve operational efficiency and enhance business processes.
- Leverage data and analytics to monitor performance and drive continuous improvement, supporting initiatives across automation, Copilot, and digital workplace transformation.
Data Analytics & AI AV
Portugal
Deliver high-impact, short-format Adoption & Change Management (ACM) engagements that unlock Microsoft AI Products value fast. You facilitate, diagnose, prioritize, enable, and leave customers with concrete artifacts, actions, owners, and metrics—within hours, not weeks.
Key Responsibilities
Lead business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.
Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.
Facilitate structured readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.
Develop and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption.
Engage business and IT stakeholders to monitor progress, track value, and optimize adoption strategies based on feedback and usage signals.
Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement.
Core ACM Competencies
As an adoption expert, you are expected to perform the below tasks at a senior level:
Capabilities assessment:
stakeholder mapping, persona analysis, workflow time-and-motion snapshots, enablement maturity, change risks.
Adoption Planning & Governance (non-technical)
Build 12-week adoption plan with ADKAR milestones map, sponsor roadmaps, resistance plans, reinforcement tactics, RAID log, RACI, comms & training calendar, and value tracking plan.
Design executive steering cadences with KPI pack & decision log.
Enablement & Training
Design persona-based curricula, with measurable learning outcomes
Design train-the-trainer bootcamps; with observation rubrics and pass/fail criteria.
Design internal champions certification materials
Produce ready-to-ship materials: quick start guides, “prompt recipes,” micro-videos, in-app nudges,... etc
Champions program
Design champion programs with champion charter, nomination mail template, recruitment mechanisms via manager nomination; first 30-day schedule, monthly champions scoreboards, champion activity & impact tracking, ..etc.
Communications & Engagement
Produce quarterly comms plan; maintain a content calendar; A/B test subject lines; report reach, open, CTR, and behavior lift.
Produce adoption narrative artifacts (why now, wins, next wave, challenges, leaderboards).
Produce tips artifacts: weekly short posts, bi-weekly champion spotlight, monthly town hall agendas with live demos and Q&A, FAQ drafts, launch emails
Content production
Write 1-page cheat sheets, 2-minute screen-caps, manager talk-tracks, …etc.
Facilitation & coaching
Design executive showcases, floor walks, office hours, …etc.
Ability to convert objections into experiments with clear next steps.
Feedback & support:
Design team inbox, surveys, office hours schedules, FAQ knowledge base, sentiment tracking mechanisms.
Measurement & Value Realization
Design live adoption dashboards (WAU/DAU, depth of use, role cohorts, training completion, help-desk deflection); with baseline capture guide.
Design pre/post workflow studies for priority use cases; with calculations of time saved × frequency × role count.
Design continuous feedback loops: surveys, office hours, shadowing, ... etc
Adoption analytics & Value quantification
Design weekly KPI packs (reach, activation, depth, retention, satisfaction, value); cohort analysis; funnel diagnostics; experiment readouts.
Design Pre/post measurements, counterfactuals, and ROI models
Scale & Sustain
Produce industrialized playbooks for new BUs (starter kit, checklist, templates).
Design transition and sustainment plans: champions incentives, refresher paths, quarterly retros.
Core Microsoft/AI Competencies
AI Use-case engineering (non-technical): Facilitate workshops to decompose tasks, map prompt patterns, define acceptance tests, and assign owners; deliver a scored backlog for prioritization (RICE/ICE) and go/no-go criteria
Articulate AI Transformation business value, map to business KPIs and baselines, capture pilot results, maintain a value register, and craft exec-ready narratives linking signals to outcomes.
Persona & workflow analysis: Build “day-in-the-life” task inventories; run time-and-motion studies; convert to AI transformation workflow with Pre/post measurement plan (baseline source + target metrics).
Drive Prompt Pattern Labs and produce prompt “recipes” mapped to the customer’s context, a “good→better→best” prompt ladder and lab handouts.
Analytics: Pull from M365 Admin Center usage/adoption, Adoption Score category measures, Viva Insights aggregated behavior signals, and Forms surveys to triangulate reach, activation, depth, and behavior change. Maintain a KPI dictionary with thresholds and experiment guardrails
Knowledgeably articulate principle of AI Safety, author acceptable-use and safe-prompting guidelines; run short user safety briefs. create a risk register (data leakage, hallucination), an incident comms playbook, and quick drills.
Socialize Microsoft Responsible AI principles (fairness, reliability & safety, privacy & security, inclusiveness, transparency, accountability). Embed in training/comms with clear escalation paths.
Core Consulting Competencies
7–10+ years in enterprise ACM with Microsoft 365; 2+ years in short-format consulting (workshops/accelerators).
Demonstrated ability to produce assets same-day: backlogs, labs, comms, KPI scaffolds.
Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).
Multi-industry exposure; comfort switching contexts multiple times per week.
Facilitate exec and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
Facilitation & objection handling: Convert “AI fear/quality/safety” into experiments with owners and dates; keep rooms outcome focused.