Deine Mission

Du arbeitest in interdisziplinären Projektteams und unterstützen unsere Kund:innen dabei, die Implementierung von Microsoft Dynamics 365 Finance & SCM zur Erfolgsstory zu machen. Unsere Projekte sind vielfältig und betreffen Kund:innen aus unterschiedlichen Branchen. Du arbeitest mit Projektteams und Expert:innen aus verschiedenen Bereichen zusammen, um End to End Prozesse zu definieren und Dienstleistungen auf Basis fundierter technischer und fachlicher Expertise im Bereich Logistik und Microsoft Dynamics 365 Finance & SCM bereitzustellen. Mithilfe etablierter Methoden sorgst Du für eine transparente Darstellung von Prozessen, Aufgaben und Strukturen im Projektverlauf. Du bleibst am Puls der Zeit, indem Du dich kontinuierlich weiterbildest, neue Projekte umsetzen und in einem internationalen Umfeld mit vielfältigen Entwicklungsmöglichkeiten arbeiten. Ziel ist es, nachhaltige Lösungen zu schaffen und die ERP-Implementierung im Logistikbereich effizient zu gestalten.

Was dich erwartet

• Projektarbeit
Definition und Implementierung integrierter ERP-Lösungen mit Microsoft Dynamics 365 Finance & SCM, einschließlich der umfassenden Prozessberatung bei ERP-Einführungen im Logistikbereich sowie der Erarbeitung von Konzepten in enger Zusammenarbeit mit Kund:innen und der Abstimmung mit weiteren Workstreams.

• Projektsteuerung & Support

Unterstützung der Projektleitung bei Planung, Controlling und Reporting sowie Übernahme von Supportaufgaben im Kundenservice und in Presales-Projekten.

• Training & Qualitätssicherung
Planung, Organisation und Durchführung von User-Trainings zur Prozessdefinition sowie Koordination und Umsetzung von Tests und Trainings.

Avanade is a global leader in digital and cloud services, business solutions and design-led applications. As a joint venture between Microsoft and Accenture, we are the largest consulting company for Microsoft technologies. We support our customers in cloud, modern workplace, business applications, data & AI and security and value our #PeopleFirst mentality.

Join our team

In the CRM team, you will play a key role within a lively and committed community. You will be actively involved in exciting and diverse projects that range from consulting and configuration to individual customization of Dynamics 365 and the Power Platform. Our focus is not only on optimizing existing solutions, but also on developing customized applications that meet the specific requirements of our customers.

You will have the opportunity to work with a wide range of modern technologies, including Dynamics 365 CRM, the Power Platform, Power BI, Azure Cloud, DevOps, .NET and many more. These technologies offer you the chance to continuously expand your technical skills and develop yourself in a dynamic environment. Together with a motivated team, you will implement innovative solutions that significantly influence the success of our customers and at the same time drive digital transformation.

Your tasks: 

• Supporting our customers in defining integrated solutions with Microsoft Dynamics 365 CRM/CE.
• Assume overall responsibility for the technical implementation and function as an interface between the customer and the development team (onshore/nearshore/offshore).
• Competent advice to our customers when setting up company-wide CRM platforms with regard to technical implementation.
• Responsibility for the structured recording of customer requirements within the framework of our CRM project approach model.
• Leverage Avanade's internal assets, tools, and best practices in application lifecycle management for D365 CE, including data management and data model validation tools, and DevOps YAML pipelines as customizable starting points for each project.
• Application of proven test frameworks such as Avanade UI Automation with Specflow (BDD - Human Readable Automated Testcases) and use of proven test strategies.
• Supporting sales in relevant acquisition phases as a technical and/or functional expert.
• Taking over the leadership of the project team in the development of future-proof solution concepts.

Avanade ist ein weltweit führender Anbieter von digitalen und Cloud-Diensten, Business Solutions und designorientierten Anwendungen. Als Joint Venture von Microsoft und Accenture sind wir das gröte Beratungsunternehmen für Microsoft-Technologien. Wir unterstützen unsere Kunden in Cloud, Modern Workplace, Business Applications, Data & AI und Security und legen Wert auf unsere #PeopleFirst Mentalität.
 

Key Responsibilities:
 

• Implementierung kundenspezifischer Lösungen mit Microsoft Dynamics 365 CE Field Service, Customer Service oder Sales & Marketing.
• Nutzung von Dynamics 365 Customer Engagement sowie Power Platform für die Umsetzung bei Kunden.
• Kompetente Beratung unserer Kunden bei der Gestaltung und Optimierung ihrer Service-Geschäftsprozesse.
• Aktive Unterstützung der Kunden während des gesamten Einführungsprojekts, von der Anforderungsanalyse bis zum internationalen Rollout.
• Enge Begleitung in Phasen wie Lösungsdesign, Prototyping und Test, um die optimale Umsetzung sicherzustellen.
• Souveräne Durchführung und Präsentation von Workshops bei unseren Kunden.
• Laufende Erweiterung deines Dynamics 365 Know-Hows in Bezug auf aktuelle Trends und Entwicklungen im CRM-Bereich
• Aktive Mitarbeit in interdisziplinären Projektteams.

We are seeking an experienced Manager in Data & AI Advisory to lead strategic engagements and help clients unlock the full potential of data and artificial intelligence.
 

Come join us

In this role, you will act as a trusted advisor at the executive level, shaping data-driven transformation strategies and connecting advanced analytics and AI capabilities to measurable business outcomes. Beyond client delivery, you will design innovative frameworks and offerings that strengthen our advisory practice and set industry benchmarks. 

Together we do what matters.
 

What you’ll do:

• Client Value: Identify client challenges and shape pragmatic data & AI solutions that deliver clear business impact.
• Strategic Advisory: Guide senior stakeholders in defining data strategy, data management, and AI roadmaps aligned with business goals.
• Solution Architecture: Bridge advisory and technology by understanding data/AI architectures and partnering with technical experts to design future‑ready solutions.
• Governance & Compliance: Advise on data governance, AI governance, and responsible AI to ensure trust and compliance.
• Offering Development: Build and enhance advisory methodologies, services, and accelerators for data & AI engagements.
• Thought Leadership: Contribute to industry insights and best practices on data-driven transformation.
• Mentorship: Develop junior team members and foster a culture of innovation and excellence.

About you:

• Strategic yet pragmatic thinker with entrepreneurial drive and consultative approach.
• Passion for shaping technology-driven business transformation.
• People first approach

Enjoy your career:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)  
• Real-time access to technical and skilled resources globally  
• Dedicated career advisor to encourage your growth 

Find out more about some of our benefits here.

A great place to work 

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

 
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page. 

 Create a future for our people that focuses on 

• Expanding your thinking   • Experimenting courageously   • Learning and pivoting 

Inspire greatness in our people by 

• Empowering every voice   • Encouraging boldness   • Celebrating progress  

Accelerate the impact of our people by 

• Amazing the client   • Prioritizing what matters    • Acting as one