Mergulhe no mundo da Engenharia de IA, onde a análise e o design de soluções transformam desafios em oportunidades, colaborando com especialistas para criar inovações impactantes em ambientes de nuvem.

Como parte da equipe de Engenharia de IA, você estará no centro da inovação, transformando requisitos de negócios em soluções práticas. Seu papel será entender problemas complexos, projetar soluções eficazes e colaborar com equipes multidisciplinares para implementar essas soluções. Junte-se a nós e faça parte de um time que valoriza cada indivíduo e promove um ambiente de trabalho inclusivo. Together we do what matters.

Saiba mais sobre alguns de nossos benefícios:

• Vale refeição ou alimentação; 
• Cartão Multibenefícios até Consultor Sênior; 
• Convênio médico e odontológico; 
• Certificações e treinamentos; 
• Seguro de Vida; 
• Previdência Privada; 
• Avababy: acompanhamento da gestação e kit para os novos pais e mães Avanade; 
• Participação nos resultados da empresa;
• Wellhub; 
• Auxílio Creche; 
• Orientador de Carreira - Mentoria de carreira; 
• Política de Birthday Off em seu aniversáriO; 
• Sessões de Bem-Estar; 
• Para função gerencial ou superior - Veículo corporativo, estacionamento e auxílio combustível.

Responsabilidades:

• Analisar e definir os requisitos do cliente.
• Propor e projetar soluções inovadoras.
• Estimar o esforço necessário para entregar soluções.
• Colaborar com cientistas de dados e engenheiros.
• Utilizar plataformas de análise e frameworks de IA.
• Desenvolver soluções em ambientes de nuvem Azure.
• Articular o valor das soluções para os clientes.

Across Asia Pacific, Avanade is driving AI innovation through the launch of the Avanade Agentic Platform, a purpose-built AI platform designed to help businesses scale AI securely and deliver measurable business outcomes, and the APAC AI Modernization Hub in Kuala Lumpur, Malaysia, a regional center of excellence supporting AI transformation.

Built on Microsoft technologies, Avanade combines deep industry expertise, responsible AI practices, and proven delivery capabilities to help organizations modernize operations, enhance productivity, and accelerate innovation. With a team of AI and Microsoft specialists, Avanade empowers clients across industries including financial services, manufacturing, healthcare, retail, and consumer goods to move from AI experimentation to enterprise-scale transformation.

At Avanade, you'll have the opportunity to work on cutting-edge AI and Microsoft technologies, collaborate with industry experts, and help clients achieve impactful business results through innovation

As a Biz Apps CRM Solution Architect, you’ll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. Further, you are likely a great manager with vast CRM experience. You understand the nuts and bolts of CRM systems and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your development team. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivaled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

Key Responsibilities

• Work with clients and lead Avanade Across Pillars in planning, designing, building, testing, and maintaining Customer Engagement (CE)  / D365 CRM solutions  - across Online/On-prem Modules & Power Platforms

• Lead and review your team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)  

• Lead technical technology and design teams to ensure consistent, beneficial client interaction, and solution delivery 

• Design and enable conceptual architecture and technical solutions 

• Liaise effectively between customers, IT staff, and business partners to ensure high-quality and timely resolution of customer issues  

• Use key performance indicators (KPIs) to measure and test the quality of projects

• Improve your clients’ business by identifying potential challenges and supporting continuous improvement through their CRM system

• Contribute to presales activities, build on Proof of Concepts (POC), including solutioning, effort estimation, and proposal development, ensuring alignment with client business needs

• Manage capability planning for the team, identifying skill gaps and aligning training or hiring needs to meet future demand

• Develop reusable solutions, frameworks, and assets to accelerate delivery, enhance quality, and enable knowledge sharing across teams

• Collaborate with cross-functional teams to drive innovation and bring best practices into solution design

The Digital Identity capability within Avanade focuses on helping clients modernize identity and access management using Microsoft Entra ID. This includes enabling secure access through MFA, SSO, passwordless authentication, and identity modernization across cloud and hybrid environments. This role operates within Avanade’s Security and Infrastructure practices and works closely with client IT and security teams to deliver identity solutions aligned to business and security outcomes.

The Digital Identity Consultant (Entra ID) is responsible for designing, implementing, and supporting modern identity solutions using Microsoft Entra ID. The role helps clients strengthen security, improve user experience, and modernize authentication and access patterns through MFA, SSO, conditional access, and passwordless strategies.

This is a client-facing role that requires strong technical expertise combined with consulting and communication skills. The role contributes to delivery excellence while supporting Avanade’s identity practice growth and alignment with Microsoft security strategies.

The Consultant will design and implement Microsoft Entra ID solutions including: 

•    Single Sign On (SSO)
•    Conditional Access
•    Multi Factor Authentication (MFA)
•    Privileged Identity Management (PIM)
•    Identity Governance and Access Reviews
•    Lead IAM lifecycle processes such as joiner–mover–leaver (JML) automation, provisioning, and deprovisioning
•    Support hybrid identity scenarios, including Entra ID Connect / hybrid sync and application provisioning (SCIM)
•    Contribute to or lead Zero Trust identity architectures integrating Entra ID with broader Microsoft Security capabilities

Azure Data Support Engineer

Location:

Newcastle or London preferred

Job Type:

Full-time | Permanent (On-Call Requirement)

Security Clearance Requirement 

This role is suitable for candidates who already hold UK Government Security Clearance (SC), or who are eligible and willing to undergo the SC vetting process (eligibility criteria apply). 

We are looking for a versatile Azure Data & ML Support Engineer with strong expertise in Azure cloud services, DevOps, SQL, and data warehousing to support and optimize ongoing operations in a Managed Services environment. This role is responsible for ensuring the stability, performance, and reliability of enterprise-scale data and machine learning workloads on Azure through proactive monitoring, issue investigation, automation, and continuous improvement.

The ideal candidate will also play a key role in supporting data warehouse systems by managing SQL-based data loads orchestrated through Azure Data Factory (ADF), and by writing and optimizing SQL queries to aid in troubleshooting, data validation, and automation tasks.
 

Key Responsibilities:

Azure Platform Support & Monitoring

• Support and maintain Azure-based data solutions, including:
  • Azure Data Factory (ADF) pipelines, dataset, linked service, trigger
  • Azure Databricks (Spark jobs, notebooks, clusters)
  • Azure Machine Learning models and endpoints
  • Power BI dashboards and dataset refreshes
• Monitor and troubleshoot failures in pipelines, jobs, and ML workflows using Azure Monitor, Log Analytics, and custom alerting.
   

 DevOps & Automation

• Knowledge in maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, etc. for ADF, Databricks and ML models deployments.
• Develop automation scripts using Python, PowerShell, or Bash to reduce manual intervention and improve service reliability.

SQL and Data Warehouse Operations

• Write, optimize, and troubleshoot SQL queries for:
  • Data validation
  • Root cause analysis
  • Report troubleshooting
• Support and maintain data warehouse environments, such as:
  • Azure Synapse Analytics
  • SQL Server / Azure SQL DB
  • Snowflake or BigQuery (optional, if used in hybrid environments)
• Monitor ETL performance and investigate slow-running queries and data load failures.

              Issue Investigation & RCA

• Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards.
• Perform root cause analysis (RCA) and provide short-term and long-term solutions.
• Develop and implement self-healing automation for recurring failures.

              Service Operations & Support (Managed Services)

• Provide L2/L3 support aligned with ITIL practices (incident, problem, change management).
• Participate in on-call rotations and handle critical incident response.
• Maintain detailed SOPs, runbooks, knowledge base articles, and client documentation.

Required Skills and Qualifications:

Azure Services

• Azure Data Factory (ADF): pipelines, triggers, parameterization, monitoring
• Azure Databricks: Spark, notebooks, job orchestration
• Azure Machine Learning: pipelines, model deployment, monitoring
• Power BI Service: dataset refreshes, access control, report diagnostics

DevOps & Automation

• CI/CD: Azure DevOps, GitHub Actions, YAML pipelines
• Scripting: Python, PowerShell
• Monitoring: Azure Monitor, Log Analytics, Alerts, Application Insights

 SQL & Data Warehousing

• SQL skills for debugging, data validation, and optimization
• Experience with Azure SQL DB, or SQL Server
• Familiarity with data modeling concepts and warehouse performance tuning

Support & Incident Management

• Strong troubleshooting and analytical skills for root cause analysis
• Exposure to ITSM tools (e.g., ServiceNow, Jira)
   

Preferred Qualifications:

• Microsoft Certifications (e.g., DP-900, AZ-900, DP-203)
• Familiarity with AKS, Docker, or containerized ML environments
• Understanding of data governance and security in cloud environments
• AI Foundry, Gen AI, Fabric experience

Soft Skills:

• Strong verbal and written communication
• Good documentation and presentation skills
• Ability to handle pressure and prioritize effectively in live support environments

Work Hours & Availability:

• Core business hours (08:30- 17:30) with rotational on-call support (1 in 4 weeks)
• Flexibility for off-hours/weekend support during critical deployments or outages

Why Join Us?

• Be part of a high-impact team managing enterprise-scale Azure solutions
• Work on the intersection of data, AI, DevOps, and automation
• Opportunities to grow across data engineering, MLOps, and cloud automation
• A dynamic, learning-focused work environment with cutting-edge tools and processes