In these unprecedented times, one of the key challenges for organizations is to turn customer data from various sources into a comprehensive customer, citizen or patient 360-degree profile. And this view is important, as it will enable organizations to get deeper insights into the interactions and needs of their customers and stakeholders to create a more optimal way of communication.
Together with our partners Adobe and Microsoft we are happy to invite you to a joint and provide details on how to leverage and . During the Webinar our experts will focus on the following:
- One integrated platform to personalize experiences across every customer interaction.
- Compiling data from a variety of source to create a unified view on customers.
- Creating segments, KPI’s and visualizations of profiles to transform customer experiences and optimize communication.
Whether at home, in the office or on the go - be there live and ask our experts questions afterwards.
Watch Webinar
Speakers
Ana Solovastru
Dynamics 365 Technical Specialist, Microsoft
Ivana B. Lachner
Head of Partner & Alliances Switzerland, Austria, Eastern Europe, Russia & Turkey,
Adobe
Mishel Justesen
Marketing Technology Strategist & Global Digital Marketing CoP Lead,
Avanade
Agenda
Data driven decisions with Customer Insights (CI) and Adobe Marketing
Business outcomes from CI and Adobe Marketing integration
Customer challenges and requirements
Live CI and Adobe integration demo based on customer case
Time to answer your questions
Adobe, Microsoft and Avanade are very much looking forward to seeing you!
