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Software Engineering AV
Australia
Summary
Avanade is growing, and we seek passionate and driven technology professionals to join our team designing and delivering exciting solutions to transform our client’s businesses.
As a Modern Workplace Power Platform & Copilot Consultant, you will be part of our Modern Workplace Team delivering Microsoft technologies and implementations in enterprise environments. You will use your expertise to design and deliver innovative and tailored solutions that focus on the Power Platform & Copilot Studio to meet our clients' needs and maximize their return on investment.
We demonstrate innovation and ambitiousness to achieve performance targets and establish Avanade as a leader in Power Platform and as a #1 Employer of Choice.
As a Power Platform & Copilot Studio Consultant, you will design, build, and deliver intelligent low‑code and AI‑powered solutions using Microsoft Copilot Studio, Power Apps, and Power Automate. You’ll work directly with enterprise clients to identify use cases, run workshops, and implement secure, scalable copilots and automations that drive measurable business outcomes.
Key Responsibilities
Design, build, and deploy AI-powered copilots and agents using Microsoft Copilot Studio, including topics, orchestration, generative responses, and actions
Develop and extend solutions across the Power Platform (Power Apps, Power Automate, Dataverse; Power BI exposure desirable)
Lead client workshops (discovery, envisioning, and enablement) to identify automation and AI use cases
Be responsible for architecting and designing Power Platform tenants/environments, liaising with IT, Security, and other technical groups to ensure all integration needs are met and fully implemented
Analyze and lead discussions around architectural options, ensuring all options are considered for optimal deployment
Integrate copilots with Microsoft 365, SharePoint, Dataverse, Dynamics 365, and external systems using connectors and APIs
Apply governance, security, and ALM best practices, including DLP policies and environment strategies
Produce solution designs, technical documentation, and handover materials for clients
Work with internal and external technical resources to enable the most effective DevOps processes
Collaborate with architects, data, and AI specialists to deliver end‑to‑end solutions
Communicate with Microsoft Product Engineering on product related issues, suggesting improvements and participating with other users in the Power Platform community
Infrastructure AV
Spain
As a Microsoft Office Apps Customer Engineer, you will work directly with customers to help them maximize employee productivity and collaboration through Microsoft 365 Apps for Enterprise, with a strong focus on Microsoft Teams and Office applications.
Together do what matters
Key Responsibilities:
Provide expert technical guidance and support for Microsoft 365 Apps, including Word, Excel, PowerPoint, Outlook, and Teams.
Diagnose and resolve complex issues related to Office Apps, both remotely and on-site when required.
Support customers with deployment, configuration, administration, and troubleshooting of Microsoft 365 Apps for Enterprise.
Deliver technical workshops, training sessions, and webinars to educate customers on best practices, new features, and adoption strategies.
Collaborate with internal IT teams to ensure seamless integration of Office Apps within customer environments.
Guide customers in modernizing legacy solutions and adopting cloud-based approaches.
Stay up to date with Microsoft 365 updates and proactively recommend improvements and optimizations.
Advisory & Strategy AV
Australia
Summary
Join our Advisory team to guide strategic client engagements, leveraging technology for impactful business outcomes. Be ambitious, personable, and a leader in our evolving practice.
Our Workplace Advisory team sits at the intersection of business strategy and technology and thrives on turning ideas and innovations into breakthrough results for leading organisations around the world. Immerse yourself in a diversely talented team, and a leader in digital, workplace and employee experience transformation, backed by the power of Accenture and Microsoft.
In this dynamic role, you will develop employee-centric experiences that drive innovation and improve productivity. This includes supporting our clients on their most advanced Workplace Experience opportunities and challenges such as demonstrating and maximising the value of GenAI technologies and M365 Copilot. You'll take the lead on client engagements and delivery, you’ll assist with sales efforts, crafting client proposals and delivering presentations. Join us in shaping the future of workplace experiences. Together we do what matters.
- The role is open to candidates based in Sydney and Melbourne.
- You will be willing to travel interstate if required for project requirements.
Key Responsibilities
Collaborate with senior leadership to advise clients at strategic levels
Provide big-picture and tactical guidance on technology-enabled business outcomes
Lead client engagements and teams to drive innovation, collaboration, productivity improvement, AI adoption at scale and be responsible for the project management and associated deliverables
Develop and evolve employee centric experience and organisation transformation strategies propositions and solutions.
Support the identification, development, and selling of workplace experience client propositions and pitch in response to market demand and digital trends.
Deliver sales presentations to clients and responding to RFPs aligned with Digital Workplace Experiences.
Assume a substantive role in the Advisory Practice with leadership qualities
Enterprise Technology Architecture AV
Brazil
Estamos em busca de um(a) Consultor(a) Sênior Dynamics 365 Customer Engagement (Customer Service) para atuar em projetos de implementação, evolução e suporte de soluções Microsoft Dynamics 365 Customer Service. Esta posição desempenha um papel fundamental na transformação digital dos clientes, conectando necessidades de negócio a soluções escaláveis e alinhadas às melhores práticas da plataforma Microsoft.
Você atuará em iniciativas estratégicas voltadas à experiência do cliente, contribuindo para a construção de jornadas de atendimento mais eficientes, inteligentes e integradas, com forte interface entre áreas de negócio e tecnologia.
Na Avanade, você terá a oportunidade de trabalhar com tecnologias Microsoft de ponta, participar de projetos globais e colaborar com equipes multidisciplinares para impulsionar a inovação e gerar valor para nossos clientes.
Together we do what matters.
Saiba mais sobre alguns dos nossos benefícios:
- Vale refeição ou alimentação
- Cartão Multibenefícios (até Consultor(a) Sênior)
- Convênio médico e odontológico
- Certificações e treinamentos
- Seguro de vida
- Previdência privada
- Avababy: acompanhamento da gestação e kit para novos pais e mães
- Participação nos resultados da empresa
- Wellhub
- Auxílio creche
- Mentoria de carreira
- Política de Birthday Off (um dia de folga no mês do seu aniversário)
- Sessões de bem-estar
- Para cargos gerenciais: veículo corporativo, estacionamento e auxílio combustível
Responsabilidades
- Implementar, configurar e evoluir soluções em Microsoft Dynamics 365 Customer Service.
- Levantar, analisar e traduzir requisitos de negócio em soluções técnicas eficazes.
- Configurar e manter funcionalidades como Case Management, SLA, Routing, Queues, Entitlements, Knowledge Base e Customer Service Workspace.
- Desenvolver e customizar componentes da plataforma, incluindo tabelas, formulários, views, dashboards, regras de negócio e perfis de segurança.
- Criar e manter automações utilizando Power Automate e recursos da Power Platform.
- Participar da definição da arquitetura funcional e técnica das soluções.
- Apoiar integrações entre Dynamics 365, Power Platform e sistemas corporativos.
- Conduzir workshops, demonstrações e sessões de descoberta com clientes e stakeholders.
- Apoiar atividades de testes, homologação (UAT), deploy e estabilização das soluções.
- Garantir a qualidade técnica, aderência funcional e documentação das entregas.