About the job

Advisory Business Analysts gather the information to define the business needs of clients and design solutions to connect with Avanade’s technology capabilities and consultants. This typically involves working closely with client stakeholders to understand existing business processes and using that knowledge to work with Avanade’s technical teams to create a new and improved experience for the client. 

As a Business Analyst, you will be a vital contributor to client projects. 

You will learn business analysis techniques from senior analysts, ensure adherence to Avanade standards, and learn how to best work with clients to successfully drive projects. 

You will be at the intersection of client business needs and Avanade technical solutions and will help shape the end user experience for a wide range of products across industries. 

What you will do:

• Gather and document functional and technical requirements 
• Work with client stakeholders and manage scope
• Assist development and test team members in understanding and creating solutions
• Review, understand, and apply Avanade delivery standards
• Perform scribe activities
• Work with other analysts to deliver quality projects

We are seeking a new talent to join the Team where you will have the opportunity to collaborate on the Epic projects for Avanade. Avanade Epic capability supports healthcare organizations dedicated to providing high-quality patient care and innovative solutions.

The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Epic Application Coordinator will be responsible for collaborating with the Avanade team, the software vendor team, and the client.

Key Responsibilities

• Act as a subject matter expert (SME) for EpicCare workflows and configurations.

• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.

• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.

• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.

• Maintain system documentation, including workflows, build specifications, and testing protocols.

• Ensure compliance with HIPAA, data governance, and organizational security policies.

• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.

• Support the teams working on other non-Epic inpatient clinical applications.

We are seeking an experienced Delivery Lead to manage medium to large-scale consulting and software application development projects within a global enterprise environment. This role requires a strong blend of consulting expertise, client-facing skills, and technical delivery leadership. You will be accountable for the successful execution of complex programs, ensuring quality outcomes, customer satisfaction, and alignment with business objectives.

As a Delivery Lead, you will also contribute to sales pursuits, solution planning, and deal shaping, while mentoring team members and fostering a collaborative culture.

Key Responsibilities

Within a dynamic and collaborative environment, you will:

• Lead Program Delivery: Drive the delivery of contracted solutions - including software application consulting and development at the agreed terms, economics, schedule, and quality standards.

• Risk & Change Management: Identify and manage program risks, secure senior management buy-in for critical plans and changes, and provide strategic direction for change enablement activities.

• Project Governance: Develop and maintain project work plans, including schedule, effort, and cost estimates. Ensure accurate requirements traceability throughout the lifecycle.

• Stakeholder Engagement: Understand client goals and expectations, address misalignments, and maintain proactive communication to ensure satisfaction.

• Team Leadership: Provide leadership across software development teams and consulting resources, including onshore, offshore, and nearshore teams. Mentor and develop team members, fostering career growth.

• Sales Support: Participate in key sales pursuits, contributing to solution planning and shaping deals that deliver business value.

• Governance Strategy: Define and implement control structures to ensure desired outcomes across projects and programs.

At Avanade, cybersecurity consultants are innovators, and challengers of the status quo. If you’re an experienced Digital Identity Specialist, who can help our clients solve complex challenges, this might be the perfect opportunity for you.   

In a client-facing consulting role, you will work on exciting projects that transform our client’s solutions with a focus on the Microsoft Digital Identity capabilities as well as other leading market vendors (e.g. Saviynt & One Identity). As a member of our security practice, you will work for both Avanade and Accenture clients, ranging from medium to large global enterprise clients. 

Join a curious and diverse team that’s passionate about next-gen tech and establish yourself as a Leader in the Digital Identity space. Together, let’s transform cybersecurity.   

Chargeable individuals who design and implement solutions to ensure people have the appropriate access. Including Authentication, Authorization, Administration & Auditing, Identity Lifecyle Management, RBAC, External Identities (B2B and CIAM), Privileged Access Management (PAM) and implement Zero Trust Principles.

Key Accountabilities:

• Develop and implement modern authentication solutions (OAuth, SAML, token-based authentication, claims transformations).
• Manage identities and authentication services using Microsoft Entra ID, including SSO, Conditional Access, MFA, PIM, and authentication methods.
• Enhance and secure Active Directory environments, including AD tiered models, GPOs, DNS, PKI/Certification Authority, and AD recovery.
• Manage IAM lifecycle processes (provisioning, deprovisioning, JML, IGA).
• Configure and maintain Entra ID Hybrid Sync and application provisioning (SCIM, custom attributes).
• Develop and implement External Identity solutions including Customer Identity and Access Management (CIAM)
• Troubleshoot and resolve complex IAM issues across AD, Entra ID, and authentication flows.
• Lead or contribute to solution design and delivery for identity projects.
• Collaborate with cross-functional teams and stakeholders in an agile environment.
• Support privileged access management and secrets management initiatives.