December 2017

12 articles


Artificial Intelligence

Three strategic steps to get started with AI

Posted by Sarah Adam-Gedge on December 21, 2017

Sarah Adam-Gedge shares how adopting AI into your business shouldn’t be a daunting effort and gives practical tips to get started.

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The holiday season: no better time to walk in your customer's shoes

Posted by Jason Hunt on December 18, 2017

Jason Hunt shares three tips for retailers on creating exceptional experiences for customers and employees during the holiday season.

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Artificial Intelligence

Implementing chatbots? Watch out for these 3 common pitfalls

Posted by Krishnan Rajaram on December 15, 2017

Krishnan Rajaram gives valuable Chatbot 101 advice to any business beginning a chatbot implementation.

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The future of retail in the Avanade Digital Lab at NRF 2018

Posted by Marcos Suarez Fernandez on December 14, 2017

Digital retail expert Marcos Suarez Fernandez describes the technology on display at Avanade’s Digital Retail Lab at NRF 2018.

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Inclusion through user experience at World Usability Day 2017

Posted by Francesca Tassistro on December 13, 2017

Francesca Tassistro shares highlights from World Usability Day 2017 in Milan.

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4 things marketers should do about GDPR now

Posted by Stella Goulet on December 12, 2017

Marketers need to understand the implications of the EU’s General Data Protection Regulation (GDPR) and act now.

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10 tips to help you stay cyber safe while holiday shopping

Posted by Joseph Davis on December 8, 2017

Joseph Davis shares security tips that can help you stay cyber safe during the holiday season.

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5 tips for retailers to improve online customer experiences

Posted by Camille Baumann on December 6, 2017

Camille Baumann shares five tips retailers can use to avoid bad online customer experiences during the holidays.

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Advice to IT pros on the merger of Teams and Skype for Business

Posted by Stephen Tong on December 5, 2017

Unified communications expert Stephen Tong shares details on the merger of Microsoft Teams and Skype for Business.

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