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June 2017

15 articles

Latest

Retail

Why front-end customer service relies on backend operations

Posted by Nick Lefkonidjates on June 14, 2017

For the omnichannel experience to be successful, front-end platforms must align perfectly with back-end operations and systems such as ERP.

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Innovation

Bots taking digital sales and service by storm

Posted by Kathrine Lord on June 14, 2017

Bots are saving employees from repetitive tasks and allowing them to concentrate on more strategic activities that drive value and revenue.

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Innovation

Wine vintages to the minute, not the year, with Blockchain technology

Posted by Lucas Cullen on June 13, 2017

Winemaking is a fantastic use case for blockchain, and one that should be explored widely.

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Business of Technology

CIOs: prepare for Brexit, adopt the cloud

Posted by Stuart Ingham on June 13, 2017

IT leaders should focus on four primary areas to quantify how cloud adoption could support their Brexit plans.

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Retail

Predictive and prescriptive analytics gains foothold with fashion retail

Posted by Benoit Morache on June 9, 2017

The fashion industry is turning towards data analytics to predict demand, assortments, inventory turns and other underlying omnichannel trends.

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