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Customer Experience
3 tips for staying on your toes with your customer value chain
Posted on October 27, 2020
Jacob Knettel emphasizes the need to rapidly adapt when unpredictable circumstances occur, how you can prepare yourself and ensure you’re delivering high value to your customers.
Marketing
3 principles for increasing personalization in a social distancing era
Posted on May 27, 2020
Jacob Knettel shares three core principles to use personalization most effectively as social distancing practices persist.