Nancie Calder
Nancie Calder is a 20+ year veteran in the CRM space. Nancie currently leads Avanade’s Dynamics 365 Sales and Service practice across North America. She provides core leadership, go to market strategy as well as ensures delivery excellence and product readiness across the regional Digital Sales and Service practices. Prior to joining Avanade, Nancie was a Managing Partner with Adxstudio where she started and grew the Eastern North American practice.
Top topics Nancie writes about:
Latest
Business Apps
Microsoft Copilot for Service: Don’t get left behind
Learn how Microsoft Copilot for Service can turn your agents into super agents and take customer satisfaction to the next level.
Customer Experience
Transforming service with Microsoft Digital Contact Center Platform
Avanade is transforming the Contact Center experience with the Microsoft Digital Contact Center Platform to empower employees, customers & fuel business growth.
Business Apps
Safety and durability come first with assisted reality for field service
Frontline worker safety and efficiency improves from the use of Resco inspections with the RealWear hands-free device.
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