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Simon Baumber

Simon Baumber

Simon leads Avanade’s Digital Sales & Service offering across the UK & Ireland, accountable for all Dynamics 365 Customer Engagement activities. Simon also leads delivery teams for large Dynamics 365 programmes, directing international teams in complex deployments. He has a background in providing consultancy to organisations looking to technology to transform and optimise their operations; having worked for Microsoft, Microsoft channel partners, and various ‘end-user’ organisations.

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How emotional intelligence can help you respect customer boundaries

Posted on April 8, 2020

Simon Baumber explains how artificial intelligence and automation can help you support and develop your customer relationships.

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