Tracey Hill is the Managed Services Lead for Avanade UK. Tracey joined from BP where she spent 2½ years as a Service Delivery Manager in Functions, prior to this she spent 15 years at Accenture in both the Consulting and Services workforces, predominantly at Resources clients. Tracey is an ITIL v3 Expert, PRINCE2 certified and currently completing her Lean Six Sigma Green Belt qualification. Her spare time is occupied with her two young children and as a Community Governor at a local Infants school in Reading.