Ken Ramoutar shares metrics strategies that can help equate CX with customer value gained or lost.
Driving a CX program of change is a long-term journey. Ken Ramoutar shares some strategies for B2B CX practitioners to help get the right foundations in place for long-term success.
Learn about the various approaches to Open Banking in different countries around the world.
Learn about importance of looking at the roadmap of a client's business from the perspective of every department, and then determining what the need is.
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