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Chatbots

18 articles

Latest

Business Apps

New Dynamics 365 features focus on AI and mixed reality enhancements

Posted by Anne Stanton on November 12, 2019

Get a detailed update on the latest Microsoft Dynamics 365 Business Applications stack features.

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Artificial Intelligence

The role of AI and machine learning in talent acquisition

Posted by Paul Phillips on May 28, 2019

Paul Philips shares how we can use the efficiency of AI and machine learning to give our recruiters the bandwidth they need to turn candidates into hires.

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Business Apps

Customer experience innovation and the new workforce

Posted by Javier Morales on April 16, 2019

Read how virtual agents, together with RPA, chatbots and other AI solutions are augmenting the ‘new’ workforce and driving positive outcomes.

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Artificial Intelligence

Artificial intelligence in hospitality: Bots build brands

Posted by Avanade News on February 22, 2019

The new hospitality consumer is more knowledgeable, more empowered and more diverse. Discover how AI can help meet their needs.

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Innovation

Smarter sales and service with the Microsoft Bot Framework

Posted by Jandost Khoso on February 18, 2019

Learn more about implementing chatbots - one of the exciting technologies that can help organizations offload the burden of small jobs from resources by use of intelligent bot agents.

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Artificial Intelligence

The future of bots and digital assistants

Posted by Aaron Reich on December 6, 2018

Gain some insight into the future of bots and digital assistants as they continue to be implemented in businesses today.

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Artificial Intelligence

Can your bot provide true business value to your company?

Posted by Maria Acevedo on September 14, 2018

Learn about five common reasons that chatbots fail and get advice for implementing a chatbot system.

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Artificial Intelligence

Bot-building 101: Lessons from the Avanade Bot Center

Posted by Edwin Jongsma on August 17, 2018

Learn more about the recent launch of Avanade’s Bot Center, where we’re putting people at the heart of bot technology.

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Insurance

Insurance chatbots: Making it real(er)

Posted by Avanade News on June 18, 2018

Discover how chatbots are being used in the insurance industry to deliver human-like customer experience at scale.

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Business Apps

Bot love: How to measure it

Posted by Barry Givens on May 29, 2018

One place to start learning about bots is to understand how to measure their success. Get tips on how to do this.

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