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Chatbots

7 articles

Latest

Artificial Intelligence

Implementing chatbots? Watch out for these 3 common pitfalls

Posted by Krishnan Rajaram on December 15, 2017

Krishnan Rajaram gives valuable Chatbot 101 advice to any business beginning a chatbot implementation.

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Retail

5 tips for retailers to improve online customer experiences

Posted by Camille Baumann on December 6, 2017

Camille Baumann shares five tips retailers can use to avoid bad online customer experiences during the holidays.

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Artificial Intelligence

Will bots take over my insurance job?

Posted by Avanade News on October 24, 2017

As AI advances by leaps and bounds, one of the prominent questions in insurance and other industries is: Will bots take over my job? Guest blogger, Mark Breading of SMA, shares his thoughts on the subject.

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Avanade Spotlight

Today’s workforce: augment or bust!

Posted by John Stockton on March 2, 2017

John Stockton of Avanade discusses the reality of an augmented workforce.

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Avanade Spotlight

Customer experience is the new battlefield for differentiation

Posted by Aaron Reich on February 21, 2017

Trend #1 in Avanade's Tech Vision 2017 says we believe that consumer experiences will be shaped through AI, creating meaningful and magical interactions.

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Digital Business

4 benefits from investing in a digital workplace

Posted by Jerome Thiebaud on December 1, 2016

Building a digital workplace will drive a new digital culture and will help you maximize your ROI.

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Digital Business

Let’s be smart about smart technologies

Posted by Avanade News on May 24, 2016

78% of C-suite executives say they haven't given enough thought to ethics in the workplace as a result of smart technologies.

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