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Chatbots

15 articles

Latest

Artificial Intelligence

Can your bot provide true business value to your company?

Posted by Maria Acevedo on September 14, 2018

Maria Acevedo provides 5 common reasons that chatbots fail and shares some advice for those who want to implement a chatbot system

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Artificial Intelligence

Bot-building 101: Lessons from the Avanade Bot Center

Posted by Edwin Jongsma on August 17, 2018

Learn more about the recent launch of Avanade’s Bot Center, where we’re putting people at the heart of bot technology.

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Insurance

Insurance chatbots: Making it real(er)

Posted by Steve Magennis on June 18, 2018

Discover how chatbots are being used in the insurance industry to deliver human-like customer experience at scale.

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Data and Analytics

AI: How to get from hot mess to business value

Posted by Steve Palmer on March 14, 2018

Learn about Avanade’s 6-step approach for preparing your company data for AI applications of today and tomorrow.

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Innovation

Voice technology: Don't type, talk to me!

Posted by Avanade News on March 12, 2018

Should we expect the death of keyboards by 2025? Nitin Goel explores the dynamic landscape of voice technology.

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Artificial Intelligence

AI: Converting science fiction to science fact

Posted by Robert Laube on January 22, 2018

Learn about Avanade Germany’s new chatbot concept, Avanade Curious Bot, that blends AI and machine learning.

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Retail

Emerging technologies in retail: an execution primer

Posted by Avanade News on January 5, 2018

Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.

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Retail

Retail is hurting. So why does the future of retail look so bright?

Posted by Matt Joe on January 3, 2018

It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation.

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Artificial Intelligence

Implementing chatbots? Watch out for these 3 common pitfalls

Posted by Avanade News on December 15, 2017

Krishnan Rajaram gives valuable Chatbot 101 advice to any business beginning a chatbot implementation.

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Retail

5 tips for retailers to improve online customer experiences

Posted by Camille Baumann on December 6, 2017

Camille Baumann shares five tips retailers can use to avoid bad online customer experiences during the holidays.

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