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Chatbots

17 articles

Latest

Business Apps

Customer experience innovation and the new workforce

Posted by Javier Morales on April 16, 2019

Read how virtual agents, together with RPA, chatbots and other AI solutions are augmenting the ‘new’ workforce and driving positive outcomes.

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Artificial Intelligence

Artificial intelligence in hospitality: Bots build brands

Posted by Ashu Bhatia on February 22, 2019

The new hospitality consumer is more knowledgeable, more empowered and more diverse. Discover how AI can help meet their needs.

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Innovation

Smarter sales and service with the Microsoft Bot Framework

Posted by Jandost Khoso on February 18, 2019

Learn more about implementing chatbots - one of the exciting technologies that can help organizations offload the burden of small jobs from resources by use of intelligent bot agents.

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Artificial Intelligence

The future of bots and digital assistants

Posted by Aaron Reich on December 6, 2018

Gain some insight into the future of bots and digital assistants as they continue to be implemented in businesses today.

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Artificial Intelligence

Can your bot provide true business value to your company?

Posted by Maria Acevedo on September 14, 2018

Learn about five common reasons that chatbots fail and get advice for implementing a chatbot system.

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Artificial Intelligence

Bot-building 101: Lessons from the Avanade Bot Center

Posted by Edwin Jongsma on August 17, 2018

Learn more about the recent launch of Avanade’s Bot Center, where we’re putting people at the heart of bot technology.

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Insurance

Insurance chatbots: Making it real(er)

Posted by Avanade News on June 18, 2018

Discover how chatbots are being used in the insurance industry to deliver human-like customer experience at scale.

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Data and Analytics

AI: How to get from hot mess to business value

Posted by Steve Palmer on March 14, 2018

Learn about Avanade’s 6-step approach for preparing your company data for AI applications of today and tomorrow.

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Innovation

Voice technology: Don't type, talk to me!

Posted by Avanade News on March 12, 2018

Should we expect the death of keyboards by 2025?

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Artificial Intelligence

AI: Converting science fiction to science fact

Posted by Robert Laube on January 22, 2018

Learn about Avanade Germany’s new chatbot concept, Avanade Curious Bot, that blends AI and machine learning.

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