Loading...

CRM

25 articles

Latest

Digital Business

Beverage company celebrates newly improved call centre

Posted by Richard Oliver on October 19, 2017

Richard Oliver of Avanade shares his experience working with a well-known beverage company to launch a new call centre operation, using existing CRM and ERP systems.

Read more

Digital Business

How LinkedIn makes sellers more effective in today's digital world

Posted by Tom Hoglund and Tony Obregon on May 18, 2017

Avanade digital workplace SMEs describe how LinkedIn Sales Navigator tool is helping to make sellers more effective in today's digital world.

Read more

CRM

What to consider when switching your CRM to Microsoft Dynamics 365

Posted by Nancie Calder on April 6, 2017

Learn about the immense benefits of migrating to Microsoft Dynamics 365 and get advice on how to make the transition a smooth one.

Read more

CRM

Digital sales tools: overcoming the adoption barrier

Posted by Nancie Calder on March 22, 2017

Learn how to show the benefits of digital sales tools to salespeople’s day-to-day working life.

Read more

Digital Business

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

Differentiation comes from a great customer experience, and it is achievable when it is backed by a great employee experience.

Read more

Digital Business

Fortune favours the ‘bold’ with digital transformation

Posted by Darren Hardman on January 18, 2017

Avanade UK GM Darren Hardman shares client examples of digital transformation; it's not always easy, he says, but the benefits can no longer be ignored.

Read more

ERP

Cloud-based ERP systems are critical to your digital transformation

Posted by Robert Raponi on January 9, 2017

A modern ERP solution, such as Microsoft Dynamics 365 for Operations, forms the foundation for digital transformation.

Read more

CRM

3 ways Dynamics 365 helps you re-invent CRM

Posted by Vishal Sarkar on December 14, 2016

Microsoft’s Dynamics 365 is an example of how technology makers are providing the tools to accomplish digital sales and service vision.

Read more

Digital Business

Digital sales and service: time to re-think CRM

Posted by Vishal Sarkar on November 16, 2016

Learn about the concept of “co-created” customer experiences.

Read more

CRM

New Dynamics 365 platform combines CRM and ERP functionality

Posted by Roman Antchik on November 14, 2016

Microsoft has launched Dynamics 365: the next generation of the award-winning cloud CRM and ERP software.

Read more

Avanade Insights Newsletter

Stay up to date with our latest news.

Next steps

Talk to us about how we can bring the power of digital innovation to your business.

CLOSE
Modal window
Contract
Share this page