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CRM

24 articles

Latest

Digital Business

How LinkedIn makes sellers more effective in today's digital world

Posted by Tom Hoglund and Tony Obregon on May 18, 2017

Avanade digital workplace SMEs describe how LinkedIn Sales Navigator tool is helping to make sellers more effective in today's digital world.

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CRM

What to consider when switching your CRM to Microsoft Dynamics 365

Posted by Nancie Calder on April 06, 2017

Nancie Calder of Avanade shares the immense benefits of migrating to Microsoft Dynamics 365 and gives advice on how to make the transition a smooth one.

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CRM

Digital sales tools: overcoming the adoption barrier

Posted by Nancie Calder on March 22, 2017

Nancie Calder shares we’re at the point where we can show the benefits of digital sales tools to salespeople’s day-to-day working life, learn exactly how.

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Digital Business

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

The sales cycle hasn't changed since the days of the cavemen. It's always been about the transaction between buyer and seller, whether that's a spear in return for meat, or dollars for a car. What has changed are the expectations of the consumer, and consequently the expectations of the employee. What Needs to Change? Not too long ago the key f...

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Digital Business

Fortune favours the ‘bold’ with digital transformation

Posted by Darren Hardman on January 18, 2017

Avanade UK GM Darren Hardman shares client examples of digital transformation; it's not always easy, he says, but the benefits can no longer be ignored.

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ERP

Cloud-based ERP systems are critical to your digital transformation

Posted by Robert Raponi on January 09, 2017

A modern ERP solution, such as Microsoft Dynamics 365 for Operations, forms the foundation for digital transformation says Avanade's Robert Raponi.

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CRM

3 ways Dynamics 365 helps you re-invent CRM

Posted by Vishal Sarkar on December 14, 2016

Microsoft’s Dynamics 365 is an example of how technology makers are providing the tools to accomplish digital sales and service vision says Vishal Sarkar.

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Digital Business

Digital sales and service: time to re-think CRM

Posted by Vishal Sarkar on November 16, 2016

Avanade's Vishal Sarkar says he's impartial to the concept of “co-created” customer experiences. Read more about this evolved digital sales viewpoint.

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CRM

New Dynamics 365 platform combines CRM and ERP functionality

Posted by Roman Antchik on November 14, 2016

On November 1, Microsoft launched Dynamics 365 - the next generation of the award-winning cloud CRM and ERP software, highlights shared by Roman Antchik.

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ERP

The only game in town for your digital business: Dynamics 365

Posted by Jackie Cheng on October 31, 2016

With advanced analytics and data visualization capabilities, new Dynamics 365 enables any user to access business critical insights any place any time.

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