With the right tools and strategy, providing data accessibility to a broader set of co-workers who depend on fact-based insights to deliver results is an attainable goal.

Roberta Capellini explains how doing research, collecting and interpreting data is the key to producing actionable results, to best inform design decisions and to create innovation.

There is still much work to be done to build AI systems that are trusted and transparent. By working together, industry, scientists and governing bodies can develop AI systems that are trusted and transparent, protect brand reputation and safeguard data.

Mishel Justesen explains how to learn your customers’ needs with a customer journey map and shares the how-to guide to engage with them.

Chris McClean and Aaron Reich examine contact tracing using mobile phone apps and data, which has been getting tremendous attention since the beginning of the pandemic.

Ritin Mathur discusses common areas of fear when it comes to AI and how to develop a digital ethics framework to address the concerns.

Hear from Chris Miller on how the role of the Chief Information Security Officer (CISO) is an important piece of the modern IT organization.