No one knows if this new situation will durably change consumer behavior and in what proportions. What is certain is that businesses must above all else demonstrate their share of humanity and benevolence through concrete actions towards their employees and customers.

We asked six of Avanade’s best forward-thinkers to share their views on the current triggers, trends and technologies impacting omnichannel commerce and on retailers’ smartest path forward.

In this edition of #EmTechMonthly, Aaron Reich discusses digital twins, the future of direct to consumer and paperclip perfection.

What is an intelligent retailer and how can you become one?

The truth is: retail isn't dead, it's changing. And successful retailers are changing with it.

Should we expect the death of keyboards by 2025?