Assisted reality is a hands-free digital option that allows technicians to see a screen in their field of vision without disrupting their focus.

Learn 5 things home healthcare service providers need to consider in order to build better connected home health and telehealth systems.

Read our FASTR guide to positively impacting your customer service experience.

Vishal Sarkar emphasizes that now more than ever organizations must look at customer service in a different way both from a technological as well as a process standpoint.

Jens Grambau explains how Avanade is helping businesses explore ways to overcome specific challenges by using new, game-changing technologies.

Dan Cefaratti discusses the critical roles in the new front office and what it takes for future-ready organizations to create the new back office.

When it comes to customer service and field service, it’s the asset that is the center of the universe.