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Productivity

48 articles

Latest

Workplace

CX = EX: If you want happy customers, you need happy employees

Posted by Stella Goulet on October 22, 2018

How important is the employee experience in driving a good customer experience? Avanade CMO Stella Goulet shares research.

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Workplace

What is the “Modern Workplace” and how can you support it?

Posted by Jason Hardy on June 11, 2018

What does it mean to have a modern workplace and support work anywhere, anytime and on any device? Get some answers from Jason Hardy.

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Business of Technology

The 4th industrial revolution: the key to Britain’s productivity woes

Posted by Mark Corley on May 21, 2018

Explore how emerging tech such as AI and a digital workforce are set to transform the way we work.

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Retail

What’s holding retailers back from workforce investment?

Posted by Avanade News on March 23, 2018

Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.

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Artificial Intelligence

Exploring the human benefits of artificial intelligence

Posted by Maria Muller on February 28, 2018

Despite the challenges, organizations are digitally transforming to compete for customers and AI promises a way forward. Are you ready?

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Artificial Intelligence

The power of intelligent automation at Nintex xchange 2018

Posted by Chris Lloyd-Jones on February 22, 2018

Chris Lloyd-Jones shares his excitement about the growing importance of intelligent automation and the upcoming Nintex xchange Conference in San Diego, CA.

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Retail

Retailers need to better enable their frontline workforce

Posted by Avanade News on February 15, 2018

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

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Artificial Intelligence

A German perspective on the social dimensions of automation

Posted by Robert Goegele on January 29, 2018

Avanade executive Robert Goegele believes automation and AI will fundamentally change not only our workplace, but our society, read how.

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Digital Business

Employee experience is not only a topic for HR managers

Posted by Francesca Tassistro on November 8, 2017

Based on research, we know employee and customer experience are tightly intertwined. Francesca Tassistro describes the influence employee experience has on customer experience.

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Artificial Intelligence

Process automation: not as much of a secret as I thought it was

Posted by Chris Lloyd-Jones on June 16, 2017

A lot of businesses have Robotic Process Automation on their agenda.

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