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Retail

40 articles

Latest

Retail

On sale: AI lessons from the retail industry

Posted by Matt Joe on January 7, 2019

How the retail industry is leading the way in utilizing the analytical power of digital intelligence to supplement and augment their human workforce.

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Retail

Avanade at NRF 2019: Powering the future-ready retail experience

Read cutting-edge retail insights by Avanade industry experts ahead of NRF 2019.

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Retail

Avanade and NRF 2019: Looking back, looking ahead

Posted by Corine Vives on November 28, 2018

Corine Vives discusses past NRF experiences and shares exciting details on Avanade’s presence at NRF 2019.

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Retail

The “Intelligent Retailer” and the serendipity effect

Posted by Marcos Suarez on May 7, 2018

What is an intelligent retailer and how can you become one? Marcos Suarez provides some insight.

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Retail

What’s holding retailers back from workforce investment?

Posted by Avanade News on March 23, 2018

Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.

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Innovation

Voice technology: Don't type, talk to me!

Posted by Avanade News on March 12, 2018

Should we expect the death of keyboards by 2025? Nitin Goel explores the dynamic landscape of voice technology.

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Retail

Retailers need to better enable their frontline workforce

Posted by Avanade News on February 15, 2018

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

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Retail

What can we learn from the retail industry in Italy?

Posted by Gianluca Marcellino and Giuseppe Russo on January 10, 2018

Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.

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CX

Customer experience – getting to 99% journey satisfaction

Posted by Ken Ramoutar on January 8, 2018

Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.

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Retail

Emerging technologies in retail: an execution primer

Posted by Avanade News on January 5, 2018

Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.

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