In this blog, Dave Weinand discusses how the role of the associate has been redefined and what retailers and restaurants need to do to ensure they have the right processes, tools, and culture in place to ensure the safety of their teams and their customers/guests.
Dave Weinand discusses how the new reality for retail and restaurant has changed customer behavior and how it is critical that the industry work together to meet the new needs of the customer while ensuring the long term viability of their business.
No one knows if this new situation will durably change consumer behavior and in what proportions. What is certain is that businesses must above all else demonstrate their share of humanity and benevolence through concrete actions towards their employees and customers.
We asked six of Avanade’s best forward-thinkers to share their views on the current triggers, trends and technologies impacting omnichannel commerce and on retailers’ smartest path forward.
Jim Hay shares advice and tools to help retailers to survive the COVID-19 crisis.
Rob Want identified five characteristics of cloud platforms that support the retailer’s prototyping needs, based on Avanade’s work with retailers around the world.
Cristy Stone discusses the transformation of our shopping habits and the future of retail.
Jeff Vilimek describes augmented reality, virtual reality and mixed reality, gives example of how it is used in retail and provides recommendations.
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