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Retail

45 articles

Latest

Retail

Digital tools play an increasingly important role for retail stores

Posted by Anders Risberg on November 20, 2020

Anders Risberg provides three key insights to build out data-driven stores and increase the customer experience.

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Retail

What can be done to save Christmas 2020 from the COVID-19 Grinch?

Posted by Elizabeth Ebert on November 4, 2020

What can we expect this holiday shopping season? Liz Ebert breaks down what we can expect from both retailers and consumers due to COVID-19 realities.

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Retail

New retail associate imperatives in a pandemic era

Posted by Avanade News on July 28, 2020

In this blog, Dave Weinand discusses how the role of the associate has been redefined and what retailers and restaurants need to do to ensure they have the right processes, tools, and culture in place to ensure the safety of their teams and their customers/guests.

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Customer Experience

New retail customer imperatives in a pandemic era

Posted by Avanade News on July 21, 2020

Dave Weinand discusses how the new reality for retail and restaurant has changed customer behavior and how it is critical that the industry work together to meet the new needs of the customer while ensuring the long term viability of their business.

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Retail

Retail strategies for brands and retailers at the end-of-lockdown

Posted by Stéphane Donic on July 6, 2020

No one knows if this new situation will durably change consumer behavior and in what proportions. What is certain is that businesses must above all else demonstrate their share of humanity and benevolence through concrete actions towards their employees and customers.

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Retail

Winning at omnichannel commerce in the social distancing era

Posted by Avanade News on July 1, 2020

We asked six of Avanade’s best forward-thinkers to share their views on the current triggers, trends and technologies impacting omnichannel commerce and on retailers’ smartest path forward.

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Retail

Many retailers in a race with COVID-19 for survival

Posted by Jim Hay on May 11, 2020

Jim Hay shares advice and tools to help retailers to survive the COVID-19 crisis.

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Retail

The five capabilities retailers need to prototype new CX

Posted by Robert Want on March 19, 2020

Rob Want identified five characteristics of cloud platforms that support the retailer’s prototyping needs, based on Avanade’s work with retailers around the world.

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Retail

Women find their voices in retail

Posted by Corine Vives on February 21, 2020

Corine Vives shares her experience in the FQ Lounge hosted by The Female Quotient at NRF discussing the 2020 theme “Women Rocking Retail”.

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Retail

NRF’s Big Show 2020: Taking it to a new level

Posted by Corine Vives on January 23, 2020

Corine Vives shares her insightful experience at the National Retail Federation (NRF) annual Big Show!

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