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Retail

38 articles

Latest

Retail

What can we learn from the retail industry in Italy?

Posted by Gianluca Marcellino and Giuseppe Russo on January 10, 2018

Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.

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Digital Business

Customer experience – getting to 99% journey satisfaction

Posted by Ken Ramoutar on January 8, 2018

Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.

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Retail

Emerging technologies in retail: an execution primer

Posted by Avanade News on January 5, 2018

Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.

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Retail

Retail is hurting. So why does the future of retail look so bright?

Posted by Matt Joe on January 3, 2018

It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation.

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Retail

10 tips to help you stay cyber safe while holiday shopping

Posted by Joseph Davis on December 8, 2017

Joseph Davis shares security tips that can help you stay cyber safe during the holiday season.

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Retail

Showcasing retail technologies at the NRF 2018 Big Show

Posted by Corine Vives on December 1, 2017

Corine Vives reveals the technologies Avanade will showcase at National Retail Federation (NRF) "The Big Show" 2018.

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Retail

Streamlining order management is critical for retail success

Posted by Stephane Chabert on August 28, 2017

One of the distinguishing traits of a successful retailer in creating a frictionless shopper experience is efficient order management says Stephane Chabert.

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Retail

How virtual & mixed reality will change the future of retail

Posted by Rob Bakkers on August 4, 2017

Rob Bakkers of Avanade describes three ways retailers can use virtual and mixed reality and how it enhances customer experience.

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Retail

Why front-end customer service relies on backend operations

Posted by Nick Lefkonidjates on June 14, 2017

For the omnichannel experience to be successful, front-end platforms must align perfectly with back-end operations and systems such as ERP.

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Retail

Predictive and prescriptive analytics gains foothold with fashion retail

Posted by Benoit Morache on June 9, 2017

The fashion industry is turning towards data analytics to predict demand, assortments, inventory turns and other underlying omnichannel trends.

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