Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.

Should we expect the death of keyboards by 2025? Nitin Goel explores the dynamic landscape of voice technology.

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.

Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.

Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.

It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation.

Joseph Davis shares security tips that can help you stay cyber safe during the holiday season.

Corine Vives reveals the technologies Avanade will showcase at National Retail Federation (NRF) "The Big Show" 2018.

One of the distinguishing traits of a successful retailer in creating a frictionless shopper experience is efficient order management says Stephane Chabert.