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Retail

47 articles

Latest

Workplace

CX is king in retail but WX is the power behind the throne

Posted by Jason Versluys and Marcos Suarez on May 20, 2019

In today’s cutthroat retail world, staying competitive means attracting, developing and retaining the best people – the ones who truly deliver on your CX promises.

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Innovation

Taking stock: What it takes to be an intelligent retail enterprise

Posted by Ellen Cowan on April 2, 2019

Learn more about developing an intelligent retail enterprise to increase customer and employee satisfaction, optimize operations and drive profits.

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Retail

NRF 2019: The talk of the town

Posted by Marcos Suarez on March 7, 2019

Marcos Suarez shares his key takeaways from NRF’s Big Show.

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Retail

On sale: AI lessons from the retail industry

Posted by Matt Joe on January 7, 2019

How the retail industry is leading the way in utilizing the analytical power of digital intelligence to supplement and augment their human workforce.

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Retail

Avanade at NRF 2019: Powering the future-ready retail experience

Read cutting-edge retail insights by Avanade industry experts ahead of NRF 2019.

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Retail

Avanade and NRF 2019: Looking back, looking ahead

Posted by Corine Vives on November 28, 2018

Read about past NRF experiences and shares exciting details on Avanade's presence at NRF 2019.

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Retail

The “Intelligent Retailer” and the serendipity effect

Posted by Marcos Suarez on May 7, 2018

What is an intelligent retailer and how can you become one?

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Retail

What’s holding retailers back from workforce investment?

Posted by Avanade News on March 23, 2018

Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.

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Innovation

Voice technology: Don't type, talk to me!

Posted by Avanade News on March 12, 2018

Should we expect the death of keyboards by 2025?

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Retail

Retailers need to better enable their frontline workforce

Posted by Avanade News on February 15, 2018

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

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