What is an intelligent retailer and how can you become one? Marcos Suarez provides some insight.
Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.
As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.
Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.
Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.
Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.
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