Gianluca Marcellino is joined by special guests from Incisiv to discuss how CX is intricately linked to, reliant on and powered by retailers’ frontline associates.
Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.
Digital retail expert Marcos Suarez Fernandez describes the technology on display at Avanade’s Digital Retail Lab at NRF 2018.
Camille Baumann shares five tips retailers can use to avoid bad online customer experiences during the holidays.
Sahir Anand, Managing Vice-President Research & Strategy of EnsembleIQ, describes the various ways AI is helping retail.
Avanade global research study shows retailers are anticipating big changes to their store formats.
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