Delivering great customer experience takes vision and a plan. Take Avanade's CX Trek to gauge where you stand.

Avanade’s Jakob Leander recaps what he learned at Sitecore Symposium 2017.

Sherri Brouwer shares why Sitecore Symposium is her favorite event of the year. This year we’re embarking on a “Power of Moments” journey. Are you with us?

Growth in digital shopping coupled with smart in-store omnichannel technologies has redefined the way fashion and apparel retailers operate.

We highlight four Avanade clients who won 2016 Sitecore Experience Awards for excellence in customer experience and digital marketing.

Microsoft has launched Dynamics 365: the next generation of the award-winning cloud CRM and ERP software.

Wherever our digital marketing journey takes us, one thing is clear: client experience will remain front and center.

Avanade and Sitecore's recent research shows that retailers prioritizing customer experience investments saw an uptick in customer loyalty.

Avanade research with Sitecore shows that for every US$1 spent on customer experience, organizations are seeing a $3 return and a boost in revenue by 19%.

The following blog post was written by Avanade alum Mick Slattery. There's been a shift in how companies interact with their customers. Companies who understand their customers and then meet and exceed those expectations win in the marketplace. How much? In a recent study, Avanade and Sitecore found that for every $1 invested in Customer Experienc...