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Strategy

9 articles

Latest

Technology Infrastructure

3 steps to identifying emerging technologies that create business value

Posted by Cristy Stone on March 10, 2022

In a world of continual change, it is necessary to explore and filter, assess, and then invest in emerging technologies to be resilient and adaptive.

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Business of Technology

Creating the resilient organization: Turning disruption into opportunity

Posted by Avanade News on May 13, 2020

The current global disruption requires you to make changes quickly. Shawn Shell explains how Avanade combines business strategy, agile innovation, and deep Microsoft technology expertise to help you transform faster and smarter.

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Innovation

Is your organization ready for innovation?

Posted by Avanade News on February 12, 2020

Shawn Shell gives three factors that often spell the difference between success and failure with an innovation strategy.

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Customer Experience

Why a multi-touchpoint approach is essential for your B2B CX strategy

Posted by Avanade News on September 5, 2019

As B2B companies evolve in the CX space, organizations need to include a multiple touchpoint approach within their CX strategy.

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Customer Experience

The “C” in CX really stands for change

Posted by Avanade News on August 16, 2019

The “change” part of CX is without a doubt the most challenging part of advancing your organization’s CX maturity.

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Data and Analytics

Intelligent edge at IP Expo: The next frontier for design and data

Posted by Avanade News on April 10, 2019

Chris Lloyd-Jones recaps IP Expo Manchester, and why companies should be using the intelligent edge to embrace emerging business models.

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Marketing

Start small, think big: Getting started with personalization

Posted by Avanade News on October 25, 2018

It's plain truth that everyone wants to do personalization, because they can see it's what customers expect. Xavier Stallings shares tips on how to get started.

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Business of Technology

Satya Nadella’s focus on growth mindset explored in "Hit Refresh"

Posted by Danish Hasan on November 24, 2017

Avanade's Danish Hasan provides a thorough review of the book, "Hit Refresh" by Microsoft CEO Satya Nadella who emphasizes that empathy and continuous learning are a platform for innovation and success.

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Business of Technology

Is your organization customer-centric or customer-focused?

Posted by Avanade News on March 28, 2013

This article was originally written by Avanade alumn Ken Ramoutar. Ever had a really bad customer experience and think “What do these guys know about customer service - why am I doing business here?” Everyone has had a bad experience at one time or another, but a really good customer experience is like gold when it comes to your loyalt...

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