Loading...

Loading...

Strategy

7 articles

Latest

Customer Experience

Why a multi-touchpoint approach is essential for your B2B CX strategy

Posted by Jenifer Nakata on September 5, 2019

As B2B companies evolve in the CX space, organizations need to include a multiple touchpoint approach within their CX strategy.

READ MORE

Customer Experience

The “C” in CX really stands for change

Posted by Ken Ramoutar on August 16, 2019

The “change” part of customer experience (CX) is without a doubt the most challenging part of advancing your organization’s CX maturity.

READ MORE

Data and Analytics

Intelligent edge at IP Expo: The next frontier for design and data

Posted by Chris Lloyd-Jones on April 10, 2019

Chris Lloyd-Jones recaps IP Expo Manchester, and why companies should be using the intelligent edge to embrace emerging business models.

READ MORE

Marketing

Start small, think big: Getting started with personalization

Posted by Xavier Stallings on October 25, 2018

It’s plain truth that everyone wants to do personalization, because they can see it’s what customers expect. Xavier Stallings shares tips on how to get started.

READ MORE

Business of Technology

Satya Nadella’s focus on growth mindset explored in "Hit Refresh"

Posted by Danish Hasan on November 24, 2017

Satya Nadella’s "Hit Refresh" reveals surprising insights into a business management and leadership style that is a reflection of Nadella’s own worldview.

READ MORE

Innovation

A 5-point roadmap for driving ongoing innovation in your company

Posted by Avanade News on May 4, 2017

Read about five tips for building a framework to turn innovation into action in your organization.

READ MORE

Business of Technology

Is your organization customer-centric or customer-focused?

Posted by Ken Ramoutar on March 28, 2013

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors.

READ MORE

Avanade Insights Newsletter

Stay up to date with our latest news.

Contact Avanade

Next steps

Talk to us about how we can bring the power of digital innovation to your business.

CLOSE
Modal window
Contract
Share this page