Customer and career focus drive delivery management at Avanade
- Posted on October 16, 2014
The following blog post was written by Avanade alum Mahnaz Javid.
Avanade has been harnessing technology to realize business results for our customers since the turn of the millennium. Yet, using the latest and greatest Microsoft technologies is not unique to Avanade. It is our ability to work closely with our customers and to truly understand what makes their business tick that really sets us apart.
The people working with customers every day are our world-class delivery people, comprised of project managers, delivery leads and customer executives.
For a growing company focused on tackling more complex projects, experience in delivery management is a must, especially for tough engagements. Developing strong relationships with the customer is what makes for successful delivery leadership. As Patricia from Avanade San Francisco explains, delivery management is all about “Listening to what our customer’s needs are, understanding what those needs are, and delivering to those needs.”
The emphasis on the customer comes as a part of a delicate balancing act between delivering value for them and driving value for the company. Avanade is here today because our delivery people work side-by-side with our customers to solve their business problems, and our dedication never waivers.
We also maintain a strong focus on building careers in delivery management at Avanade. Our delivery people, on the whole, acknowledge Avanade’s collaborative culture focused on personal and professional growth. Says Mario from Avanade Melbourne, “People may not know that we’re like a big family. You’re supported at all times.” That support system is built to maximize career opportunities within Avanade.
Fernanda from Avanade Sao Paulo has been with Avanade for less than a year, and already can feel the Avanade difference. Fernanda characterizes the emphasis on career growth when she says, “We have a lot of opportunities to grow with Avanade. We have a focus on people development and a real concern for people.”
Avanade’s focus on the customer is paramount, but our focus on employees is equally weighted.