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Job Roles

account-leadership

Account Leadership

We’re always on the lookout for talent to join our team.
The Account Leadership Talent Community builds and manages overall client account relationships over the long term, drives connections between client and Avanade team to solve our clients’ most critical business needs, expand Avanade’s footprint, ensure profitable delivery, and influence client strategy.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring
The ability to balance and prioritize strategic and tactical aspects of account management. You demonstrate mastery in building key relationships and networks across the customer base. You show a passion for enhancing the delivery of services with a commitment to continuous improvement.
KEY BEHAVIORS
  • Plan and manage an account
  • Involvement in the delivery process
  • Value reinforcement
Serving as a trusted advisor to the customer through all phases of the sales process and beyond. You integrate Avanade's and its partners' understanding of the customer's organisation and business drivers to create viable short-term and long-term solutions that address their total value propositions.
KEY BEHAVIORS
  • Access and qualify opportunities
  • Develop strategic customer insights
  • Develop and deliver Avanade value propositions
  • Drive long-term customer loyalty
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Keeping the customer as the focal point of all activity, leveraging your deep understanding of a customer's business and environment to develop and cultivate high-trust and high-impact relationships. You act as customer champion inside of Avanade.
KEY BEHAVIORS
  • Develop and cultivate relationships
  • Be a customer advocate
  • Communicate and negotiate with impact
analytics

Analytics

We’re always on the lookout for talent to join our team.
The Analytics Talent Community focuses on empowering clients to drive the right decisions for their business through data and analytical insights; roles in the Analytics Talent Community ensure clients can access, interpret and analyze data, as well as intelligently evaluate potential courses of action as a response to that data and analysis.
business-and-technology-integration

Business & Technology Integration

We’re always on the lookout for talent to join our team.
Analyze, design and/or develop best practice business changes through technology solutions.

Competencies

Customer Connection and Understanding is the capacity to manage and develop customer relationships to achieve mutual goals. People who demonstrate this competency build strong relationships with customers, based on understanding of their business, industry, strategies and challenges.

KEY BEHAVIORS
  • Stakeholder management
  • Customer, business and industry acumen
  • Customer advocate
  • Customer-centric communications

Requirements Analysis and Management involves documenting, organizing and analyzing customer data, systems and requirements in a manner that is consumable for all necessary stakeholder groups.

KEY BEHAVIORS
  • Data analysis
  • Requirements prioritization
  • Requirements tracing
  • Linking inputs and outputs
Translates Customer Needs into Project Requirements involves soliciting, documenting, verifying and promoting customer needs, current processes, and solution requirements to ensure that technical experts are provided thorough and complete information to design an appropriate solution.
KEY BEHAVIORS
  • Elicitation and documentation
  • Solution identification
  • Solution validation
  • Opportunities identification

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
business-leadership

Business Leadership

We’re always on the lookout for talent to join our team.
Roles in the Business Leadership Talent Community are responsible for the overall profitability, growth, strategy, and operations for a significant segment of business, providing multi-functional leadership to Avanade employees and for our clients.
business-operations

Business Operations

We’re always on the lookout for talent to join our team.
Support the rhythm and direction of the business through execution of critical business processes and planning that drive efficiency, effectiveness, and growth.
change-enablement

Change Enablement

We’re always on the lookout for talent to join our team.
Enables the successful transition from the current to the aspired future state through the coordination of strategy, technology and people to ensure the realization of the planned business objectives, drive effective and efficient adoption of business change, and ensure that new initiatives realize intended value.
crm

CRM

We’re always on the lookout for talent to join our team.

The CRM Talent Community focuses on understanding, analyzing and developing technology solutions to meet the needs of clients in the domains of customer engagement, sales, service, marketing and retention. Members are proficient in these functional domains along with the key capabilities of Microsoft Dynamics CRM and other relevant ISV platforms that can be integrated to meet such needs, and work closely with Market Units to plan, design, deliver and deploy Dynamics CRM-enabled solutions.
delivery-management

Delivery Management

We’re always on the lookout for talent to join our team.
Members of the Delivery Management Talent Community plan, deliver and execute projects and programs for our clients and Avanade, ensuring appropriate capabilities and supporting tools are mobilized and programs/projects/portfolios meet operational, contractual and financial commitments.
devops-and-agile-coaching

DevOps & Agile Coaching

We’re always on the lookout for talent to join our team.
Provides subject matter expertise for presales and within Avanade projects and strategic guidance to organization transformation initiatives for client leadership teams seeking to implement Agile & DevOps approaches.
ecosystem-and-alliance-management

Ecosystem & Alliance Management

We’re always on the lookout for talent to join our team.
Members of the Ecosystem & Alliance Management Talent Community enable and execute alliances and go-to-market initiatives with partner organizations, including Accenture and Microsoft, supporting partner investments, joint  campaigns, etc. to strengthen and grow alliance channel revenue.
enterprise-technology-architecture

Enterprise Technology Architecture

We’re always on the lookout for talent to join our team.
Assesses, designs, implements and/or supports world-class information technology architectures, for Avanade or our clients, spanning simple IT projects to large-scale, enterprise-level change programs.
erp

ERP

We’re always on the lookout for talent to join our team.
Members of the ERP Talent Community design, develop, deploy, customize, and integrate, enterprise ERP technology solutions for Avanade and its clients, with a primary focus on Dynamics AX. ERP Talent Community members must analyze business process, expertly designing and mapping the business process to the application. Additionally, our ERP solutions must be customized and integrated with a diverse set of environments and additional solutions.
experience-design

Experience Design

We’re always on the lookout for talent to join our team.
We put people at the heart of our design-driven innovation process. We blend the human needs and behaviours uncovered during research with the business goals and the technology’s potential. We design useful, usable and beautiful products and services to solve complex business problems and engage our audience.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity

Knowledge of the tenets and concepts of user experience, design principles, information architecture and creative transformation, and the ability to use this knowledge to design and deliver user-focused, innovative solutions.

KEY BEHAVIORS
  • UX and design skills and knowledge
  • Design context
  • Creativity
  • Innovation

Delivery of products and services that consistently meet or exceed customer's expectations, and prove to be useful, useable and beautiful.

KEY BEHAVIORS
  • UX and understanding customer needs and identifying design requirements
  • Creating user-focused solutions
  • Communicating solutions to stakeholders

The ability to implement solutions in a timely, cost-effective way, with the highest quality, balancing customer and Avanade expectations and interests. You proactively increase your professional effectiveness and performance. You make the best use of managed delivery tools and methodologies and work systematically to anticipate, identify and resolve problems that jeopardize successful delivery. You are an active listener and skilled communicator, and use these skills to build mutual understanding and respect.

KEY BEHAVIORS
  • Accountability and learning
  • Expectations management
  • Delivery management
  • Communication skills
  • Problem solving skills
finance

Finance

We’re always on the lookout for talent to join our team.
Members of the Finance Talent Community apply deep financial expertise to operations and strategy to enhance the overall financial position of the business that includes long-term planning, predicting & forecasting company performance, supporting the efficient and effective allocation of capital, cash, and other resources over the short- and long-term, providing detailed financial analysis and insight, and ensuring accuracy and compliance with applicable regulations and controls.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring

Address customer needs and concerns by being responsive and providing quality service. You demonstrate a conscientious approach toward satisfying or exceeding internal customers' needs with a special focus on continuous service improvement.

KEY BEHAVIORS
  • Ownership
  • Responsiveness
  • Continuous improvement

Ensure the quality and applicability of information provided to customers. You strive for the highest standards of excellence to achieve superior value for internal and external customers.

KEY BEHAVIORS
  • Accuracy
  • Time management
  • Performance of controls
  • Reporting
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Identify opportunities for improvements in systems, processes and procedures, and implement appropriate changes so as to help improve effectiveness and efficiency.
KEY BEHAVIORS
  • Problem identification
  • Continuous improvement
  • Effectiveness / Performance
human-resources

Human Resources

We’re always on the lookout for talent to join our team.
Members of the Human Resources Talent Community develop and execute HR strategies, programs and services to attract, develop and retain a highly engaged and diverse workforce that differentiates Avanade in the marketplace and enables the execution of human capital and business strategies.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring

Address customer needs and concerns by being responsive and providing quality service. You demonstrate a conscientious approach toward satisfying or exceeding internal customers' needs with a special focus on continuous service improvement.

KEY BEHAVIORS
  • Ownership
  • Responsiveness
  • Continuous improvement

Become a trusted advisor and reliable partner to Avanade employees.You solve employee problems promptly and have employees' well-being in rnind. You are adept at advising and coaching customers on an array of people-related issues.

KEY BEHAVIORS
  • Building relationships
  • Problem solving
  • Communicating and counseling
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Be actively engaged with business leaders and stakeholders to take advantage of identified opportunities and to anticipate emerging implications for your department. You generate support or cooperation from others in a variety of ways to achieve desired business outcomes. You gather and analyze data thoroughly to identify problems, patterns, causes or trends.
KEY BEHAVIORS
  • Partnering with the business
  • Strategic contribution
  • Critical thinking
  • Influencing
industry-solutions-and-services

Industry Solutions & Services

We’re always on the lookout for talent to join our team.
Contributes dedicated thought leadership and market expertise in identified strategic industries. Builds repeatable multi-geography and multi-offering based industry view. Contributes to Avanade’s intellectual capability by contributing market leading and reusable industry based assets and offerings.
infrastructure

Infrastructure

We’re always on the lookout for talent to join our team.
Roles in the Infrastructure Talent Community are responsible for designing and implementing systems and cloud infrastructure, operating systems, networking, security and systems management architectures/solutions that enable effective client operations and collaboration.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring
Serving as a trusted advisor to the customer through all phases of the sales process and beyond. You integrate Avanade's and its partners' understanding of the customer's organisation and business drivers to create viable short-term and long-term solutions that address their total value propositions.
KEY BEHAVIORS
  • Access and qualify opportunities
  • Develop strategic customer insights
  • Develop and deliver Avanade value propositions
  • Drive long-term customer loyalty
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Keeping the customer as the focal point of all activity, leveraging your deep understanding of a customer's business and environment to develop and cultivate high-trust and high-impact relationships. You act as customer champion inside of Avanade.
KEY BEHAVIORS
  • Develop and cultivate relationships
  • Be a customer advocate
  • Communicate and negotiate with impact

The ability to build relevant and sustainable customer proposals based on an understanding of customer's business, industry, strategies and challenges and in-depth expertise in Avanade's and partners' offerings. You demonstrate a customer-focused mindset, and are able to turn customer challenges into business opportunities.

KEY BEHAVIORS
  • Subject matter expertise
  • Customer-centric solution
  • Collaborative approach
  • Business results
it-operations

IT Operations

We’re always on the lookout for talent to join our team.
Support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring

The capacity to plan, prioritize and organize one's time, schedules and multiple project activities. You are self-driven and demonstrate high levels of initiative and entrepreneurship. You are able to work effectively in a high-pressure and high-pace environment.

KEY BEHAVIORS
  • Initiative
  • Time and priorities management
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity

Being able to consistently focus on the consumer’s perspective of IT’s contribution to the business. It includes the effective design and engineering of IT services with an emphasis on the end-user’s experience and productivity, the economical running of IT services and the continuous improvement of service operations. You foster and maintain long-term relationships with service stakeholders and consumers, balancing diverse stakeholder and economic interests and maintain a long-term view of service effectiveness and cost.

KEY BEHAVIORS
  • Consumer-centric
  • Lifecycle continuity
  • Stakeholder balance
  • Representing Avanade ITS

The ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications. You have the ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situations.

KEY BEHAVIORS
  • Problem identification
  • Problem analysis
  • Synthesis skills
  • Identifying technical solution
marketing

Marketing

We’re always on the lookout for talent to join our team.
Roles in the Marketing Talent Community develop marketing strategy and execute programs to position, promote and communicate the Avanade brand and solutions to internal or external clients and stakeholders and help generate pipeline and sales.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring

Communication Skills (for Administrative Assistants) is the ability to listen, interpret and convey information in a clear and accurate manner. You discuss ideas in an organized and interesting way and effectively get your message across to a variety of audiences. Through communication, you build trust and commitment.

KEY BEHAVIORS
  • Listening skills
  • Negotiating skills
  • Persuasiveness
  • Targeting
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Being familiar with Avanade's businesses and structure, and understanding the connections and implications for marketing. You successfully design, plan and execute marketing campaigns. You successfully maneuver through the organization, identifying and analyzing key business drivers and are actively engaged in ongoing business events to anticipate emerging marketing implications.
KEY BEHAVIORS
  • Business and industry understanding
  • Optimizing return on investment
Applying and improving upon extensive marketing knowledge and customer and partner relationship skills to support the achievement of business objectives and the ongoing commercial success of the organization.
KEY BEHAVIORS
  • Customer centricity
  • Positioning, branding and messaging
  • Marketing analysis and Industry knowledge
  • Integrated marketing excellence
platforms-and-offerings

Platforms & Offerings

We’re always on the lookout for talent to join our team.
Innovate, define and deliver market-leading software, Platforms, Offerings, and/or assets for Avanade and our clients using in-depth knowledge of business case creation, competitive analysis and win strategies.
sales

Sales

We’re always on the lookout for talent to join our team.
Avanade’s global community dedicated to driving high growth and profitable business for Avanade via aggressive, insightful, astute and ambitious deal origination leading to a pipeline of highly qualified material opportunities, with Digital and Cloud at the heart, that are closed on a predictable timeline through effective sales negotiations (i.e., win-win outcomes), and closure and/or driving and managing programs to improve sales performance, efficiencies and outcomes. This Talent Community will also be a forum for Avanade’s Sales professionals to share best practices and create a strong community of practice to help raise the bar on the organizations ability to compete at a higher level.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring

Balances and prioritizes strategic and tactical aspects of business development. You identify and follow up on prospects and opportunities, manage the sales process effectively, align appropriate Avanade and partner resources and focus the sales team on the desired objective.

KEY BEHAVIORS
  • Pursue sales opportunities
  • Execute sales plans
  • Manage a sales team
  • Business results
Serving as a trusted advisor to the customer through all phases of the sales process and beyond. You integrate Avanade's and its partners' understanding of the customer's organisation and business drivers to create viable short-term and long-term solutions that address their total value propositions.
KEY BEHAVIORS
  • Access and qualify opportunities
  • Develop strategic customer insights
  • Develop and deliver Avanade value propositions
  • Drive long-term customer loyalty
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
Keeping the customer as the focal point of all activity, leveraging your deep understanding of a customer's business and environment to develop and cultivate high-trust and high-impact relationships. You act as customer champion inside of Avanade.
KEY BEHAVIORS
  • Develop and cultivate relationships
  • Be a customer advocate
  • Communicate and negotiate with impact
security

Security

We’re always on the lookout for talent to join our team.
Members of the Security Talent Community possess deep Information, Corporate, and Asset Security skills and apply those skills to design, build and protect systems, applications, data, assets and people for Avanade and our clients.
software-engineering

Software Engineering

We’re always on the lookout for talent to join our team.
Members of the Software Engineering Talent Community work across the software, product, or service delivery cycle to analyze, design, build, implement and/or maintain multiple system components or applications for Avanade's clients and internal stakeholders.

Competencies

Meeting the expectations and requirements of customers (internal and external). You have a full understanding of customers' needs, and help them achieve their goals through successful delivery of value added services. You establish and maintain effective relationships with customers and act as a customer champion.

KEY BEHAVIORS
  • Understanding customer needs
  • Delivering on customer needs
  • Adding value
  • Delivery excellence

The ability to quickly adapt to organizational change. You are willing to learn new ways to accomplish work that create benefits for Avanade and our customers. You build and reenergize commitment from individuals and teams through clear communication.

KEY BEHAVIORS
  • Anticipating change
  • Engaging with others
  • Adaptability 

The ability to efficiently work with individuals, teams and organizations inside and outside of one's immediate work area. You achieve goals through collaborating and sharing ideas, knowledge and resources. You leverage your network of contacts to deliver results.

KEY BEHAVIORS 
  • Collaboration and networking
  • Information sharing
  • Working with distributed teams

The ability to continually focus on achieving positive, concrete results contributing to Avanade's business success, while at the same time fostering Avanade's positive culture and work environment.

KEY BEHAVIORS 
  • Understanding Avanade's business
  • Accountability
  • Goal achievement
  • Positive work environment
The ability to demonstrate a clear understanding of one or more technical areas and a continuous drive to learn and improve your skills. You take ownership of your own career and strive to improve the skills of others through coaching, mentoring and providing on-the-job learning opportunities.
KEY BEHAVIORS
  • Technical expertise
  • Continuous learning
  • Coaching and mentoring
The ability to understand other people, demonstrated by accurately hearing and understanding others' feelings and concerns. You understand the reasons behind another's behavior, even when that behavior is subtle or complex.
KEY BEHAVIORS
  • Interpersonal sensitivity
  • Integrity and respect for others
  • Diversity
The capacity to manage and develop customer relationships to achieve mutual goals. You build relationships with customers, based on an understanding of the customer’s business, industry, strategies and challenges in order to develop long-term, sustainable solutions. You have a customer-focused mindset and are able to turn customer challenges into business opportunities.
KEY BEHAVIORS
  • Establishing credibility and building relationships 
  • Customer, business and industry acumen 
  • Customer-focused solution 
  • Opportunity identification

The ability to implement solutions in a timely, cost-effective way, with the highest quality, balancing customer and Avanade expectations and interests. You proactively increase your professional effectiveness and performance. You make the best use of managed delivery tools and methodologies and work systematically to anticipate, identify and resolve problems that jeopardize successful delivery. You are an active listener and skilled communicator, and use these skills to build mutual understanding and respect.

KEY BEHAVIORS
  • Accountability and learning
  • Expectations management
  • Delivery management
  • Communication skills
  • Problem solving skills
strategy

Strategy

We’re always on the lookout for talent to join our team.
Partners with clients to make bold decisions on priority C-suite organizational issues, influencing through deep strategic understanding of our clients’ business landscape in the context of industry, market, technology, and social trends.

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