Business SituationOne of the leading savings bank in Europe, wants to become a 'bank of the future’ by innovating how work gets done. The bank wants to exploit technology to improve its business, become more agile and collaborative, and create a differentiating, market-leading customer experience.
- Collaborative social networking application
Avanade implemented a collaborative tool to help people get improved visibility to work flow, and share documents. Since this was implemented, 85% of all documents have been moved onto the shared application from individual desktops which also helps to improve security and compliance.
- Desktop user interface tool
A desktop user interface tool that personalizes and contextualizes the user work experience. Acting like a virtual personal assistant, information is pushed out at point of need or when convenient for the user. These contextual applications are being extended to tablets and other mobile devices.