Business SituationTWE decided to migrate its On-Premise messaging system to Exchange Online - the email component of Office 365. The engagement was realized due to the TWE leadership’s desire for their in- house IT team to utilize their expertise in more strategically valued activity. The removal of the commoditized mail management burden from the IT department thus freed these professionals to engage on higher valued projects.
Operationally, due to global reach, the On-Premise Email system was distributed over TWE’s two major sites, to serve all users globally. Over 3,500 mailboxes were migrated from data centres located in Melbourne and Napa Valley. Migrations were scheduled when local users were out of business hours, this was done to ensure minimal disruption from an end user perspective. TWE also required the migration to align with their desktop refresh project to Windows 7.
"Avanade helped TWE migrate messaging and deploy Microsoft Office 365 in a short time frame while reducing risk to our end-users. Office 365 now enables us to scale further globally with great agility to grow our iconic portfolio of wine brands. Avanade has a deep understanding of the technology platform and brought to our organization planning tools and IP that helped us scope, prepare and drive Release Planning, Scheduling, Communication Planning, Change Enablement and Service Introduction."
SolutionTWE searched for a global partner with a similar footprint, and chose Avanade to help in preparing their environment for co-existence with Office 365 and to design and implement a migration plan to Exchange Online. Avanade listened to TWEs needs as well as understanding their future plans to present the best solution for the company in its competitive market.
TWE selected Avanade for their deep Microsoft expertise. The experience displayed by the team in setting up On-Premise co-existence technologies with Office 365 including Single Sign-On, DirSync and Exchange Hybrid Deployment ensured a quick turnaround for the customer going from pilot to production. This allowed for the prompt consumption of Office 365 services by the organization to enable the cost savings associated with moving to Office 365.
ResultsTWE saw immediate benefits of the project:
- TWE’s migration to Exchange Online increased mailbox size 50 times from previous average mailbox size reducing the need to archive and lose valuable time in searching for information.
- They reduced their IT operating costs by removing on premise email hardware requirements. Especially beneficial was the notably reduced SAN storage, which resulted in cost savings and will now be recycled for other services
- Exchange Online also improved overall mail system availability and contributes to the competitiveness of the company.