Delight customers to gain competitive advantage
Elevate customer experiences
Avanade research reveals that 85% of organizations believe customers will be ready for most of their interactions to be done through AI by the end of 2024. And 92% are getting ready to ramp up AI investments.
With Copilot, sales and service teams can spend more time with customers, improve relevance with every interaction, solve customer issues faster and improve satisfaction rates.
Bringing award-winning Microsoft expertise, proven accelerators and delivery methods, we bring your customer experience vision to life through AI powered Copilots.
Take advantage of Copilot for sales and service with Avanade
Sales and service Copilot readiness assessment
Ready to enhance sales, service and field service?
Get your processes ready for Copilot and ensure customer facing teams can deliver a competitive experience. Our assessment helps you understand where you are in your Dynamics 365 or CRM journey and the steps to take to drive value for sales, customer service and field service.
Sales and service Copilot value accelerator
Find the fastest path to tangible value
Our Business Applications advisory team will identify where you can streamline customer sales, communications or field service. With our tailored value framework, you can accelerate the improvements and innovations that underpin your business goals. This service delivers rapid change through an iterative approach that reduces time to value.
Custom Copilot feasibility review
We can help you build the sales, service or field service solution that meets your goals
Turn your customer engagement dreams into reality by going beyond the out-of-the-box capabilities of sales and service copilots. We’ll help you assess third-party solutions that improve business processes and enrich Copilot and Power Platform. Imagine a custom sales Copilot which helps sellers spot and respond to opportunities. Or a service Copilot that empowers teams to sum up information for customers in record time.
Explore Copilot’s potential with us
Select your offer now
Our experts are ready to help you unlock the power of Copilot across sales, service and field service. Learn from our hands-on perspective to help you get ahead of the competition with world-leading customer experiences.
Unrivalled Microsoft expertise
Winner of Microsoft 2023 Customer Experience Partner of the Year.
Winner of Microsoft 2023 Dynamics 365 Sales and Marketing Partner of the Year.
Winner of Microsoft 2023 Low Code Application Development Partner of the Year.
Get ready for growth with Copilot
expect AI to grow revenue in the next 18-24 months.
believe customers are ready for AI interactions in 2024.
are increasing digital investments to accelerate their AI journey.
agree organizations need to shift to AI-first operating models in 12 months to stay competitive.