Be more customer centric with Copilot

To increase sales and customer satisfaction, you need winning customer experiences. In the era of AI, we can guide you from readiness to value, helping you unlock the potential of Microsoft Copilot for sales, service and field service.

Delight customers with Copilot

Delight customers to gain competitive advantage

Elevate customer experiences

Avanade research reveals that 85% of organizations believe customers will be ready for most of their interactions to be done through AI by the end of 2024. And 92% are getting ready to ramp up AI investments. 

With Copilot, sales and service teams can spend more time with customers, improve relevance with every interaction, solve customer issues faster and improve satisfaction rates. 

Bringing award-winning Microsoft expertise, proven accelerators and delivery methods, we bring your customer experience vision to life through AI powered Copilots. 

Elevate customer experiences with Copilot

Take advantage of Copilot for sales and service with Avanade

Avanade Dynamics 365 Copilot readiness assessment

Sales and service Copilot readiness assessment

Ready to enhance sales, service and field service?

Get your processes ready for Copilot and ensure customer facing teams can deliver a competitive experience. Our assessment helps you understand where you are in your Dynamics 365 or CRM journey and the steps to take to drive value for sales, customer service and field service.

Avanade Copilot Transformation

Sales and service Copilot value accelerator

Find the fastest path to tangible value

Our Business Applications advisory team will identify where you can streamline customer sales, communications or field service. With our tailored value framework, you can accelerate the improvements and innovations that underpin your business goals. This service delivers rapid change through an iterative approach that reduces time to value.

Microsoft Copilot

Custom Copilot feasibility review

We can help you build the sales, service or field service solution that meets your goals

Turn your customer engagement dreams into reality by going beyond the out-of-the-box capabilities of sales and service copilots. We’ll help you assess third-party solutions that improve business processes and enrich Copilot and Power Platform. Imagine a custom sales Copilot which helps sellers spot and respond to opportunities. Or a service Copilot that empowers teams to sum up information for customers in record time.

Explore Copilot’s potential with us

Select your offer now

Our experts are ready to help you unlock the power of Copilot across sales, service and field service. Learn from our hands-on perspective to help you get ahead of the competition with world-leading customer experiences.

Sales Copilot at Avanade

See how our own sellers have been working with Copilot for Sales in this Microsoft case study. As our own test client, we’ve used Copilot for Sales to make sellers more efficient, provide them with better suggestions, and free up their time so they can develop deeper relationships with clients.

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2024 Global Partner of the Year

Unrivalled Microsoft expertise

Winner of Microsoft Dynamics 365 Sales and Customer Insights Partner of the Year.

Winner of Microsoft Copilot Partner of the Year.

Finalist of Microsoft Low Code Application Development Partner of the Year

Get ready for growth with Copilot

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