Business Situation
Canada Mortgage and Housing Corporation (CMHC) is a Crown corporation that operates in mortgage loan insurance, assisted housing, securitisation and policy and research. With custom-developed, siloed technology and islands of data throughout the organisation, workplace efficiency and effectiveness became a challenge. The company wanted to modernise and change the way it worked by embarking on a digital transformation.
Solution
Drawing on our expertise across the full suite of Microsoft technologies, Avanade helped modernise the CMHC workplace by building a new, secure infrastructure on the Microsoft Azure cloud platform. We also introduced new collaborative tools, including Microsoft Office 365 and Skype for Business. In transforming the company’s ERP and CRM systems, we helped build out CMHC’s business solutions to better serve its clients.
Results
The new platform allows employees to add more value to their jobs and spend less time moving paper or data information around. With a modern workplace, employees no longer struggle with the company’s systems and can focus on what matters – helping Canadians find a secure place to live.
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Modern Workplace
To boost competitive advantage, think beyond EX with modern platforms and optimised technology.