Customer experience and your bottom line
Executive summary for banking and capital markets.DOWNLOAD
The Second Payment Services Directive (PSD2) and the UK Open Banking Standard are kick starting a financial services revolution that will connect consumers, third party applications and banks in new ways. This is a revolution starting with regulatory-driven application programming interfaces (APIs), and will evolve naturally into banks participating in a broader API economy. Whilst PSD2 regulation mandates this base API level for compliance in 2018, more progressive financial institutions will use this as a catalyst for digital transformation. They will assess the new challenges and opportunities presented by traditional competitors, fintech start-ups, and new market entrants from other sectors - who all seek to own part or all of the consumer journey.
In this whitepaper we explore opportunities for innovation and how this acts as a catalyst for digital transformation in banking. We explain how banks can respond to PSD2 obligations, and how Microsoft solutions are helping financial institutions establish a platform that builds on existing investments and adds flexibility to meet future change, growth and partnership opportunities.