Improve CX with change enablement
Readying an organisation to deliver great customer experiences requires investing in people change.
To remain relevant in the emerging AI-inspired world, your organisation needs to change. This means that the effects of digital transformation on individual attitudes, behaviors, performance and ways of working must be considered holistically. But where do you begin and how do you bring your people along on the journey without disrupting business results in the short-term?
Avanade’s Organisational Change Management practitioners will help you envision and smoothly transition to future-ready structures, processes, skills and ways of working, while helping you retain top talent, increase productivity and create better experiences for your customers.
“It’s about picking the right partner to work with us pragmatically – and Avanade has been great in that respect.”
Our DNA is digital, so we bring the best expertise and insights to future-ready your business, including organisational design, Agile@Scale, leadership coaching, workplace experience transformation and digital culture enablement capabilities. One of Avanade’s core values is “Everyone Counts,” and with offices in 24 countries, our human-centred methodologies will accelerate the digital readiness of your organisation and people globally.
We understand that employee experience drives customer experience. That’s why our Organisational Change Management practitioners work closely with our Studio Experience Design team to help you align your organisation and the capabilities of your people with your customer experience vision.
Our services can help get your business and your people ready for the future.
Learn more about how Avanade Advisory can help your organisation and your people get ready for the future.