Healthcare in the consumer age

Advancements in the treatment of illnesses have made remarkable progress over the past few years. However, the business operations and supporting infrastructure surrounding how healthcare organizations interact with patients have lagged behind what’s happening in many other industries.

Add to that patients seeking more active participation in their care along with a more personalized approach. These factors mean that healthcare enterprises are being pushed to find ways to improve the patient experience while still ensuring better outcomes and lower costs.

"By orchestrating and managing a seamless patient journey, this new platform is playing a critical role in supporting appropriate access to therapy, minimising barriers to access and optimising care for hundreds of thousands of patients."

Brett Huselton VP of Commercial Strategy and Opportunity Development, UBC

Improving the patient experience

Every patient's situation is unique. But by making better use of data and analytics, healthcare organizations can ensure better outcomes for everyone and give patients back some control over their own health.

Our healthcare expertise

Much like retailers, healthcare companies must provide a convenient and personal service to their customers. Virtual care, patient personalization, mobile access and social collaboration are among the ways digital technology is revolutionizing healthcare delivery.

We have helped some of the most successful healthcare providers and payer organizations realize results through technology. We have in-depth experience providing healthcare solutions that enhance not only patient experiences and quality of care, but also security, privacy and compliance.

Working with our partners Accenture and Microsoft, Avanade offers an unmatched combination of industry and technical expertise.

Improving the patient experience

Healthcare organisations can ensure better outcomes for everyone and give patients back some control over their own health.

Healthcare marketing with human impact

Marketing technology creates human, intimate experience inside and outside healthcare provider organisations.

The era of intelligence meets healthcare

Healthcare organisations are on a journey to becoming intelligent enterprises.

Digital technology meets patient care

Virtual tumour board enables hospital to increase the number of patient cases reviewed.


Transforming businesses into digital enterprises, whatever the industry.

Next steps

Find out how we can help make your patients – and business – healthier.

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